[16FEB20] NOTE: Service outage for license & download distribution overnight Sunday into Monday

[rsrandazzo]

Captains,

Just a quick note to let you know that we are planning a short service outage in the module that distributes license keys and downloads...

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Gents,

I feel a compelling need to clean up this conversation with more specific language, so that future users of the search function will...

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Mykel,

The P8s might have been missed. We'll check....

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Gents,

You are correct that there is no deadline for us to make these work. It is not an insignificant challenge to keep a twenty year old...

[rsrandazzo]

Gents,

A few users (I'm picking on Danny here) are spreading invalid/inaccurate/misleading information regarding the PMDG/GSX connection....

[rsrandazzo]

Captains,

We have just commenced the update process to bring our global customer base up to date with the new PMDG Operations Center 2.0....

[rsrandazzo]

Captains,

Looks like we are going to roll well into Tuesday and possibly beyond.

We ran into something that surfaced quite literally...

[rsrandazzo]

Nameless,

Couple things: Please sign your posts here in the PMDG forum- as we do require it of all users.

Next: I'm not sure...

[rsrandazzo]

Alex,

I've been following Jason around the office with a pair of scissors trying to cut off enough hair that we can have him cloned. I really...

[rsrandazzo]

James,

Everyone will be moving to OC2, as OC1 is self deprecating. (See what I did there? )

I wrote a more detailed post...

[rsrandazzo]

Terry,

AH- dear. Ground steering in P3D is horribly broken- unfortunately most all of us have gotten used to this.

Have you...

[rsrandazzo]

Captains,

Just a little pre-warning to let you know that we are expecting to roll out the PMDG Operations Center 2.0 around this time tomorrow....

[rsrandazzo]

Alex,

Interesting. I'm not seeing the same as you. I'll direct Chris' attention to you and see what he thinks....

[rsrandazzo]

Gents,

I suspect that Kaspersky detects that OC2 has the ability to bring content to your machine, install it, and also to remove content...

[rsrandazzo]

Kevin,

It is perfectly okay for items like this to be posted here.

Generally speaking if someone needs immediate assistance...

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Richard,

The sequence of releases will be one after another, after another. ...

[rsrandazzo]

Robert,

Marc is correct. Nothing about uninstalling/reinstalling Prepar3D should have required you to redownload the entire product catalog....

[rsrandazzo]

Gents,

I think I might have told you we were going to roll OC2 out globally this passed Wednesday... Then we got involved in a delayed update...

[rsrandazzo]

Alex,

Can you clarify a bit what you mean when you say "but it freezes and is very very slow to respond to anything and just crashes...

[rsrandazzo]

Mikael,

I have been looking for some fun 747 flying myself lately, as a way to check on the progress of some items in Global Flight Operations....