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    support ticket

    Sorry to post here.

    I need a password reset to d/l my products. I have not received the email containing the reset info. The instructions where sent to my old email, I tried to open a support ticket but when I try to log in with my information, I only get this message? Username or password is incorrect.

    Help please.
    Thank you
    Allen

    #2
    Originally posted by Allenacn View Post
    Sorry to post here.

    I need a password reset to d/l my products. I have not received the email containing the reset info. The instructions where sent to my old email, I tried to open a support ticket but when I try to log in with my information, I only get this message? Username or password is incorrect.

    Help please.
    Thank you
    Allen
    Support account is different than the store account. There is a forget password option for the support account. If this is also at your old email address you need to create a new one with the new email and open the ticket.
    Chris Makris (Olympic260)
    PMDG Technical Support
    http://www.pmdg.com

    Comment


      #3
      Hi there
      My FSX hard drive is crash down.
      So when I reinstall FSX and PMDG777-200 base package to activations, tips maximum extra activations exceeded.
      How can I fix it? My store account is"[email protected]"

      THX
      Wen Jing

      Comment


        #4
        Originally posted by Wen Jing View Post
        Hi there
        My FSX hard drive is crash down.
        So when I reinstall FSX and PMDG777-200 base package to activations, tips maximum extra activations exceeded.
        How can I fix it? My store account is"[email protected]"

        THX

        Please add a signature to your profile in order to ensure that your posts are signed, real name first and last.. You were advised/agreed to this requirement when initially establishing an account. Thank you!

        https://forum.pmdg.com/forum/main-fo...pdated-25feb19

        support.pmdg.com to open a support ticket please
        Chris Makris (Olympic260)
        PMDG Technical Support
        http://www.pmdg.com

        Comment


          #5
          Originally posted by cmakris View Post


          Please add a signature to your profile in order to ensure that your posts are signed, real name first and last.. You were advised/agreed to this requirement when initially establishing an account. Thank you!

          https://forum.pmdg.com/forum/main-fo...pdated-25feb19

          support.pmdg.com to open a support ticket please
          Already done Sir, Is this correct?
          Wen Jing

          Comment


            #6
            Originally posted by Wen Jing View Post

            Already done Sir, Is this correct?
            Yes thank you
            Chris Makris (Olympic260)
            PMDG Technical Support
            http://www.pmdg.com

            Comment


              #7
              I keep getting user name must consist of message and have tried and tried to register, help is needed here, thanks im not very pc smart

              Comment


                #8
                I need all my PMDG 737NGXu Package for Prepar3D v4 & v5 to be active

                Comment


                  #9
                  Mate I'd delete your e-mail from here if I were you...good bunch of people here but the site is open to all sorts!
                  Adrian Howe

                  Comment


                    #10
                    Originally posted by Extra300driver View Post
                    Mate I'd delete your e-mail from here if I were you...good bunch of people here but the site is open to all sorts!
                    Either you're responding to a post I'm somehow not seeing or you're responding to a post from February of 2020. I realize your intentions are good, but by this point, if something was going to happen, it would have already happened, so warning him now isn't going to help anything, I don't think.
                    Captain Kevin

                    Kevin Yang

                    Comment


                      #11
                      I have problems when trying to use the 737 msfs 2020 in virtual reality, I can not determine how to control the three-position switches, and the three-position knobs. neither do the powers or flaps or speed brake work. Thanks a lot.
                      Hector Pablo Zampini
                      Puerto Madryn, Chubut ARGENTINA

                      Comment


                        #12
                        Originally posted by hzampini View Post
                        I have problems when trying to use the 737 msfs 2020 in virtual reality, I can not determine how to control the three-position switches, and the three-position knobs. neither do the powers or flaps or speed brake work. Thanks a lot.
                        First, PMDG requires you to sign your posts with your first and last name, which you agreed to when you created an account here. You can set up a signature to avoid forgetting by following the instructions here:

                        https://forum.pmdg.com/forum/main-fo...pdated-25feb19

                        Additionally, you posted this in another thread in the NGX forum that isn't relevant to your issue. You may want to post this in the 737 for MSFS forum if you want to make sure people actually see this.
                        Captain Kevin

                        Kevin Yang

                        Comment


                        • hzampini
                          hzampini commented
                          Editing a comment
                          sorry for displeasing you. Thanks a lot

                        • Mad_X
                          Mad_X commented
                          Editing a comment
                          Deputy Kevin reporting for duty!
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