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MD11 Setup

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    MD11 Setup

    Hoping Someone can help me out Here, When I try to Install PMDG 744 QOTS and the MD11 into FSX, I receive the following "Unhandled exception 0x80070005, Setup will terminate PMDG MD11", I'm running windows 10 Home 64bit

    Regards

    Carl Renshaw

    #2
    Carl, I'm not sure I can help much but your problem statement confuses me a little. You say you try to install two products then you get an error that terminates one of the two. So, is the 744 installed?

    Are you using the old boxed FSX or FSX-SE? I don't believe the MD-11 is compatible with FSX-SE, which came out long after the MD-11 became unsupported.
    Dan Downs KCRP

    Comment


      #3
      Hi Dan the Message I receive happens with each Installer, Neither are installed, I receive the error Message so Setup is terminated in each Case,

      Carl Renshaw

      Comment


        #4
        Hey Carl I'm getting the same error trying to install the MD11, which means it's probably an issue on PMDG's end. I'm putting in a ticket.
        Alex Pugh

        Comment


          #5
          Alex I'm thinking the same way, Looking at the 22% Off though, I May replace the Old QOTS, however I love the Old MD11

          Carl Renshaw

          Comment


            #6
            The error code means access denied to the server. I wonder if this is because of the move from the precisionmanuals.com domain? The old installers will not be written to address PMDG.com. Hopefully PMDG can resolve this at their end.

            By the way, I’ve never had any problems running the MD11 using FSX-SE. Only a minor issue with the load manager which is easily resolved.
            Last edited by Kevin Hall; 12Aug2019, 11:48.

            Comment


              #7
              Any news for this problem?
              Today I found my old ITVV MD-11 DVD and after 1 hour of watching I've decided to reinstall the good old FS9 just to fly this amazing aircraft and found myself facing this same problem.

              Murillo Gumiero
              Last edited by CmteGumiero; 19Aug2019, 03:52.

              Comment


                #8
                Just wanted to chime in and confirm this is an issue for me too. About 2 months ago it installed perfectly on FSX-SE and then began freezing on loading. I uninstalled and attempted to reinstall and found this error as well. Its a bummer its not working this is my favorite plane to fly!

                Happy Flying

                Bryan Draper

                Comment


                  #9
                  Hot Dog.
                  Last edited by Ausflight; 25Aug2019, 02:42.
                  Danny Z.Cebis

                  Comment


                    #10
                    Originally posted by Bluemoon View Post
                    Alex I'm thinking the same way, Looking at the 22% Off though, I May replace the Old QOTS, however I love the Old MD11

                    Carl Renshaw
                    Any response from PMDG?

                    Comment


                      #11
                      Originally posted by Kevin Hall View Post

                      Any response from PMDG?
                      Response on what? If someone needs official assistance then support.precisionmanuals.com
                      Chris Makris (Olympic260)
                      PMDG Technical Support
                      http://www.pmdg.com

                      Comment


                        #12
                        Originally posted by cmakris View Post

                        Response on what? If someone needs official assistance then support.precisionmanuals.com
                        If you look at Carl’s post that I quoted all should become clear.

                        Comment


                        • DDowns
                          DDowns commented
                          Editing a comment
                          I think the point that Chris was making that, as you know, one must use the support portal to get a response from PMDG.

                        #13
                        That’s clearly not what I’m asking for Dan. I was asking Carl if he had had a response from PMDG support yet. As an MD11 user this installation problem is a concern.

                        Comment


                          #14
                          Hi Kevin

                          Sorry for late Reply, I was informed by Support that they are currently looking into the problem, Mainly due to the new website, would be about 10-14 days, However its probably 21 days now, I'm trying the installer every day still get the Same, Unhandled Exception.

                          Carl Renshaw

                          Comment


                          • Kevin Hall
                            Kevin Hall commented
                            Editing a comment
                            Thanks Carl. Glad there’s a plan to fix it.

                          #15
                          Originally posted by Bluemoon View Post
                          Hoping Someone can help me out Here, When I try to Install PMDG 744 QOTS and the MD11 into FSX, I receive the following "Unhandled exception 0x80070005, Setup will terminate PMDG MD11", I'm running windows 10 Home 64bit

                          Regards

                          Carl Renshaw
                          I found this on YouTube about the error so im not sure if it will help.
                          https://m.youtube.com/watch?v=6Tc_bvIw1mQ
                          Danny Z.Cebis

                          Comment


                            #16
                            Originally posted by Ausflight View Post

                            I found this on YouTube about the error so im not sure if it will help.
                            https://m.youtube.com/watch?v=6Tc_bvIw1mQ
                            No this will not help, just tried it out!!

                            I got also the message from PMDG yesterday they need 10 days........ so the 21 from above plus this 10 is all ready a month

                            Bruno Liebi
                            Last edited by bakerman; 06Sep2019, 17:15.

                            Comment


                              #17
                              I also have the same problem. I haven't used fsx for a few years. I had to change both computers and now I have windows 10 64bit. I can't install the MD11 because I received an error message and the installation doesn't even start. I hope they will solve the problem. Thank you



                              [Carlo] MagoMerlino Italy

                              Comment


                                #18
                                I'm guessing this is still on the Back Burner or it's not getting Sorted, a distinct lack of Information Regarding this Subject

                                Carl "Bluemoon" Renshaw

                                Comment


                                  #19
                                  We are working on it no ETA. If you need official answer/help the quickest way is a support ticket.
                                  Chris Makris (Olympic260)
                                  PMDG Technical Support
                                  http://www.pmdg.com

                                  Comment


                                    #20
                                    I filled in a Support Ticket Chris, over 30 days ago and was told, "10 days"

                                    Carl Renshaw
                                    "Bluemoon"

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