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777 RAAS system fails to work

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    777 RAAS system fails to work

    Hi all,
    I know that the T7 comes with a built in RAAS system and will call out the information about the runway when approaching it. However, it doesn't work for me and nothing is being called out on both the LR and ER even I am on the runway. I have already enabled the RAAS system on both the 777's FMC and operation system, which should work but not at the end. Did I miss anything that I have to install or enable? Or is it just simply broken? Thanks!

    Best Regards,
    Marcus Kwok
    Last edited by RX2010; 10Jul2019, 06:28.
    Kwok Hei Yin (Marcus)

    #2
    marcus

    check in the sims addon menu that RAAS itself is installed, is "on", 777 profile selected & the correct "audio output" is set.

    one assumes you have a RAAS folder in your main sim folder.

    let us know how you go.
    cheers
    john martin

    Comment


      #3
      Hi John,
      Sorry for the late respond, didn't have time to open P3D and the forum. I've checked, RAAS is installed in the 777 profile and the correct audio output is selected, but I do not see anything in the addon list that is related to RAAS, so I assume that I'm missing something in the addon list which led to the failure of the RAAS. Can you kindly tell me what should I do to solve the issue? Thanks!

      Cheers,
      Marcus
      Kwok Hei Yin (Marcus)

      Comment


        #4
        Originally posted by RX2010 View Post
        Hi John,
        Sorry for the late respond, didn't have time to open P3D and the forum. I've checked, RAAS is installed in the 777 profile and the correct audio output is selected, but I do not see anything in the addon list that is related to RAAS, so I assume that I'm missing something in the addon list which led to the failure of the RAAS. Can you kindly tell me what should I do to solve the issue? Thanks!

        Cheers,
        Marcus
        If it not appearing in the P3D Addon menu then it is not installed, regardless of the PMDG options selection. RAAS is installed by P3D at runtime if the dll.xml entry for it is correct. The most common problem is an error, any error, in the dll.xml file found in the P3D programdata folder. Check this.

        If unable to resolve problems with the dll.xml file, please open a support ticket and attach this file to the ticket for PMDG support.

        Marcus, full names on all posts in these forums please. Their forum, their rules.
        Dan Downs KCRP

        Comment


          #5
          Thx but I want to ask that where is the dll.xml file located as I cannot find it anywhere in the P3D programdata file?

          Kwok Hei Yin (Marcus)
          Kwok Hei Yin (Marcus)

          Comment


            #6
            Originally posted by RX2010 View Post
            Thx but I want to ask that where is the dll.xml file located as I cannot find it anywhere in the P3D programdata file?

            Kwok Hei Yin (Marcus)
            In P3Dv4 it should be under C:\ProgramData\Lockheed Martin\Prepar3D v4
            Chris Makris (Olympic260)
            PMDG Technical Support
            http://www.pmdg.com

            Comment


              #7
              Ok I've know find the program datafile, but which .dll file should I check on or attach to the support ticket? Thanks.

              Kwok Hei Yin (Marcus)
              Kwok Hei Yin (Marcus)

              Comment


                #8
                Originally posted by RX2010 View Post
                Ok I've know find the program datafile, but which .dll file should I check on or attach to the support ticket? Thanks.

                Kwok Hei Yin (Marcus)
                The dll.xml
                Chris Makris (Olympic260)
                PMDG Technical Support
                http://www.pmdg.com

                Comment


                  #9
                  I want too ask that is it called dsd_p3d_xml_sound_x64.dll as this is the only file I can find and the others are not relevant to dll.xml. Did I even found the wrong file as I cannot find a file named as dll.xml? Thanks.

                  Kwok Hei Yin (Marcus)
                  Kwok Hei Yin (Marcus)

                  Comment


                    #10
                    Originally posted by RX2010 View Post
                    I want too ask that is it called dsd_p3d_xml_sound_x64.dll as this is the only file I can find and the others are not relevant to dll.xml. Did I even found the wrong file as I cannot find a file named as dll.xml? Thanks.

                    Kwok Hei Yin (Marcus)
                    If you cannot find the dll.xml then you are looking in the wrong place. P3D actually has two of them, and if they are missing it will create a new one, empty but still a file.

                    Check again in C:\ProgramData\Lockheed Martin\Prepar3D v4

                    Dan Downs KCRP

                    Comment


                      #11
                      Originally posted by DDowns View Post

                      If you cannot find the dll.xml then you are looking in the wrong place. P3D actually has two of them, and if they are missing it will create a new one, empty but still a file.

                      Check again in C:\ProgramData\Lockheed Martin\Prepar3D v4
                      And the ProgramData folder is 'hidden - you should see the folder icon as washed-out looking. If you don't see the ProgramData folder at all, you'll need to 'Show Hidden Files
                      Patrick Bell, Sr. USA
                      Home-built DFI LanPartyJr X58 MB, Intel i7-920 (OC'd to 3.8GHz), Triple-Channel Corsair 12 GB DDR3 3200 RAM, Samsung EVO 860 1TB SSD, nVidia GTX 1050Ti 4GB, MS WIN 7 64-bit Ultimate.
                      P3D v4.5. PMDG products: ALL

                      Comment


                        #12
                        Ok I finally found it and I realize that it was outside the main folder which I did not expect as I thought that it was inside the main folder lol.
                        Anyway I opened it up and found that there was nothing inside it, so I think that there is a huge error inside it. Is it normal to have nothing inside it or did it broke? Might have to send the dll.xml file to the support ticket. Thanks.

                        Kwok Hei Yin(Marcus)
                        Kwok Hei Yin (Marcus)

                        Comment


                        • DDowns
                          DDowns commented
                          Editing a comment
                          Nothing inside perhaps means that something corrupted it and P3D built a new one, more likely something removed it and P3D built a new one. You can try running the PMDG 777 installer and selecting REPAIR. This might restore the dll.xml for you.

                          Also, please understand that "it was outside the main folder" means nothing to others, what main folder? The P3D main folder? The machine main folder? Please always be more specific such as it wasn't in the P3D root folder. By the way, the path c:\programdata is exactly where you should have looked first.
                          Last edited by DDowns; 14Jul2019, 16:21.

                        #13
                        So I tried to delete the file and P3D regenerated it, but it now only says


                        <?xml version="1.0" encoding="UTF-8"?>

                        -<SimBase.Document id="dll" version="3,0" Type="AceXML">

                        <Descr>AceXML Document</Descr>

                        <Filename>dll.xml</Filename>

                        </SimBase.Document>


                        in the file. Is this right and does this enable the RAAS or am I still missing something cuz I still cannot find anything related to RAAS inside the addon list? Thanks.
                        (Might send a support ticket as this RAAS problem is driving me nuts)

                        Kwok Hei Yin (Marcus)
                        Kwok Hei Yin (Marcus)

                        Comment


                          #14
                          Originally posted by RX2010 View Post
                          So I tried to delete the file and P3D regenerated it, but it now only says


                          <?xml version="1.0" encoding="UTF-8"?>

                          -<SimBase.Document id="dll" version="3,0" Type="AceXML">

                          <Descr>AceXML Document</Descr>

                          <Filename>dll.xml</Filename>

                          </SimBase.Document>


                          in the file. Is this right and does this enable the RAAS or am I still missing something cuz I still cannot find anything related to RAAS inside the addon list? Thanks.
                          (Might send a support ticket as this RAAS problem is driving me nuts)

                          Kwok Hei Yin (Marcus)
                          Why did you delete the dll.xml?? No one recommended that you do that, in fact the recommendation was to run the PMDG 777 installer and select REPAIR.

                          When you delete any P3D generated file, such as the dll.xml, then on next launch P3D will build a new one and it will be empty. P3D will never add addons for you.
                          Dan Downs KCRP

                          Comment


                          • joona_
                            joona_ commented
                            Editing a comment
                            This will be solved by any 777 user who is using the sim computer and can paste here the RAAS part from the dll.xml.

                          #15
                          I see so now I ran the repair on both the LR and ER, but when I tried to use it RAAS still fails to call out the informations and I stil cannot see that it's installed in the addon list
                          Kwok Hei Yin (Marcus)

                          Comment


                          • RX2010
                            RX2010 commented
                            Editing a comment
                            And btw I accidently deleted the old dll.xml file but I just found it and now it's back inside the P3D folder now. From the first moment of installing P3D into my PC, the dll.xml remains blank until I deleted it and P3D automatically regenerates a new one, but now I replaced the dll.xml file with the old one and it remains blank with nothing inside. I reran the repair and still nothing is shown inside the dll.xml file even though it is the original one.
                            Last edited by RX2010; 26Jul2019, 05:37.

                          #16
                          There are two dll.xml files, which one are you looking at? The one modified by the PMDG installers is in the programdata folder for P3D, not the appdata that you are probably used to from FSX days.
                          Dan Downs KCRP

                          Comment


                            #17
                            We are working with him at support with this...
                            Chris Makris (Olympic260)
                            PMDG Technical Support
                            http://www.pmdg.com

                            Comment

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