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PMDG 777 200LR - Sound loss after sim pauses

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    PMDG 777 200LR - Sound loss after sim pauses

    Dear forum,

    After pausing P3D (Using the P-key on the keyboard), I'm experiencing a loss of some cockpit sounds. The engine sounds are noticeably less loud, the button sounds (I.E. the turning of the radio-frequency-knobs) are missing, and the in-cockpit sounds like the altitude announcements and the 'selected altitude reached'-beep (for the lack of knowing how it's actually called ;p) are missing too.

    The ATC sounds are still functioning, as well as the exterior sounds, which are the same as before pausing the sim.

    I'm posting this on the 777-forum, but I couldn't done so in the 737-forum too, as I'm experiencing the same issue there.

    In my P3D settings, I have the playback device set to the default audio device. I am not changing this device, merely pausing the sim and turning off my display for about 30 minutes. Changing any settings in the FMC under the PMDG settings does not fix the problem.

    I couldn't really find any other posts addressing the same issue.

    I'd love to hear if there's any fixes anyone can think of. It's playable, but the sounds are very well done, so I'd like to enjoy them, even after a pause.

    Thanks in advance.

    #2
    Unless you have HD Audio in your monitor, disable or remove the NVidia HD Audio drivers. Normally, more than one active audio driver can cause problems.

    In Windows Settings > System > Sounds > Speaker Device Properties ensure that spatial sound format is OFF.

    Dan Downs KCRP
    i7-10700K 32GB 3600MHz 2080Ti

    Comment


      #3
      Originally posted by dmvdr View Post
      Dear forum,

      After pausing P3D (Using the P-key on the keyboard), I'm experiencing a loss of some cockpit sounds. The engine sounds are noticeably less loud, the button sounds (I.E. the turning of the radio-frequency-knobs) are missing, and the in-cockpit sounds like the altitude announcements and the 'selected altitude reached'-beep (for the lack of knowing how it's actually called ;p) are missing too.

      The ATC sounds are still functioning, as well as the exterior sounds, which are the same as before pausing the sim.

      I'm posting this on the 777-forum, but I couldn't done so in the 737-forum too, as I'm experiencing the same issue there.

      In my P3D settings, I have the playback device set to the default audio device. I am not changing this device, merely pausing the sim and turning off my display for about 30 minutes. Changing any settings in the FMC under the PMDG settings does not fix the problem.

      I couldn't really find any other posts addressing the same issue.

      I'd love to hear if there's any fixes anyone can think of. It's playable, but the sounds are very well done, so I'd like to enjoy them, even after a pause.

      Thanks in advance.
      I've had a similar issue with the 747. If for some reason there's a break in the connection to the sound driver the PMDG sounds do not reconnect automatically, although P3D sounds do. If you're using the GPU sound output, switching the monitor off might cause the sound to stop.

      Usually I can get the PMDG sound back by selecting (and EXECuting) a different channel in the CDU then reselecting (and EXECuting) the channel I use.

      Last edited by Kevin Hall; 23Oct2021, 21:09.

      Comment


        #4
        Originally posted by Kevin Hall View Post

        I've had a similar issue with the 747. If for some reason there's a break in the connection to the sound driver the PMDG sounds do not reconnect automatically, although P3D sounds do. If you're using the GPU sound output, switching the monitor off might cause the sound to stop.

        Usually I can get the PMDG sound back by selecting (and EXECuting) a different channel in the CDU then reselecting (and EXECuting) the channel I use.
        Thanks for your reply. I tested this and it fixed it. This is a good fix to get the sound back.

        Comment


          #5
          Originally posted by dmvdr View Post

          Thanks for your reply. I tested this and it fixed it. This is a good fix to get the sound back.
          Glad to hear it worked.

          Comment


            #6
            Kevin hi

            I've just done a -8 flight where I have lost RA call outs after a pause at TOD

            I've tried Dan's approach but my Windows options are different and I can't get that to work

            You say a channel in the CDU, wonder please if you can explain what you mean as I am not understanding?

            Thanks in advance

            Adrian
            Adrian Howe

            Comment


              #7
              Originally posted by Extra300driver View Post
              You say a channel in the CDU, wonder please if you can explain what you mean as I am not understanding?
              Adrian, if you go into the FMC, there's a sound setting in there where you can select where you want the sound to come from, whether it be from speakers or headphones or something. Select a different source, click execute, then select the original source and click execute again.
              Captain Kevin

              Kevin Yang

              Comment


                #8
                Kevin thanks for the quick reply, I must be missing something - my sound options doesn't have this. I am using latest 747 and P3Dv4.5

                If you are out on the road, no worries but when you get a chance can you please share a screen shot of what you're seeing?

                Thanks matey and drive safe

                Adrian
                Adrian Howe

                Comment


                  #9
                  Originally posted by Extra300driver View Post
                  Kevin thanks for the quick reply, I must be missing something - my sound options doesn't have this. I am using latest 747 and P3Dv4.5

                  If you are out on the road, no worries but when you get a chance can you please share a screen shot of what you're seeing?

                  Thanks matey and drive safe

                  Adrian
                  Adrian, open your Introduction document to pg 102. Sound Options. Device selection.
                  Dan Downs KCRP
                  i7-10700K 32GB 3600MHz 2080Ti

                  Comment


                    #10
                    Ah ok Dan thanks, I tried this earlier but it didn't work

                    This is one off problem so I will see if it persists

                    Many thanks for the guidance
                    Adrian Howe

                    Comment


                      #11
                      Originally posted by Extra300driver View Post
                      If you are out on the road, no worries but when you get a chance can you please share a screen shot of what you're seeing?

                      Thanks matey and drive safe
                      Unfortunately, I had a serious work related incident that landed me in urgent care last week, and I haven't been able to work since then, so I'm at home now, and I was flying. I'm better now, but with other events that were already scheduled to take place, I don't go back to work until the beginning of next month.
                      Captain Kevin

                      Kevin Yang

                      Comment


                        #12
                        Originally posted by Captain Kevin View Post
                        Unfortunately, I had a serious work related incident that landed me in urgent care last week, and I haven't been able to work since then, so I'm at home now, and I was flying. I'm better now, but with other events that were already scheduled to take place, I don't go back to work until the beginning of next month.
                        Holy moly.... landing in urgent care is never a planned destination. Glad you are better, and the beginning of next month is right around the corner.
                        Dan Downs KCRP
                        i7-10700K 32GB 3600MHz 2080Ti

                        Comment


                          #13
                          Originally posted by DDowns View Post
                          Holy moly.... landing in urgent care is never a planned destination. Glad you are better, and the beginning of next month is right around the corner.
                          Nope. The stupidity I have to deal with out on the road is getting worse and worse. If I had a dollar for every time somebody did something stupid around my truck, I'd have enough money to buy a brand new 4Runner or six. Somebody decided it was a good idea to cut me off exactly less than ten feet away, and I had to slam the brakes to avoid hitting him. Truck behind me had to swerve into the left lane to avoid slamming into the back of me. No vehicles were damage, only damage was my back.
                          Captain Kevin

                          Kevin Yang

                          Comment


                          • DDowns
                            DDowns commented
                            Editing a comment
                            Reminds me of why I stopped riding a motorcycle when I was in my 30's.

                          • ClaudeF
                            ClaudeF commented
                            Editing a comment
                            Good wishes! Don't drive a truck, but I've seen more than a few of the idiots you must deal with on the road.
                            Last edited by ClaudeF; 28Oct2021, 18:19.

                          #14
                          Originally posted by Extra300driver View Post
                          Kevin hi

                          I've just done a -8 flight where I have lost RA call outs after a pause at TOD

                          I've tried Dan's approach but my Windows options are different and I can't get that to work

                          You say a channel in the CDU, wonder please if you can explain what you mean as I am not understanding?

                          Thanks in advance

                          Adrian
                          Hi Adrian,

                          I've noticed the same thing in P3Dv4 too. Missing altitude callouts despite them being active in the CDU options. Other PMDG sounds are working so it isn't a sound source issue. I've had a few hard landings as a result. I'd expect some callouts to be missed if rate of descent was high, but all of them?

                          Comment


                            #15
                            Hi,
                            I've the same issue but my understanding is that it has nothing to do with P3D or PMDG. It might be an windows or driver issue. I feel that this starts to happen when I switch to an USB sound device. In my case a Sennheiser GSP350 Headset. What makes me sure that this might be a windows issue is that it happens in X-plane in the same way. Having longer pause or accidentally disconnect the headset result in a new soundset described in the initial post and it is not recoverable to the original soundset of the addon. (No clicksound, No automatic anouncment, No GPWS etc. only engine) I'd never found a solution to bring it back in the same session. I need to restart PC or at least the Sim to recover. ( In case of the A350 in X-plane it means to start a new flight because no option to save the situation with the airplane :-()
                            I would prefer the idea of Dan. He stated it could be something around the Nvidia driver that makes more sense to me. I will try this for the next flight and will see if anything changes in that.
                            BR
                            Andreas Hövel (EDDC)

                            Comment


                              #16
                              Issues with a PC ‘s sound - when they were working fine before - can be caused by a Windows or Graphics card’s HD sound driver update that replaces or conflicts with the motherboard’s original (Realtek) sound drivers and its software. When this happens it is always worth running the windows sound troubleshooter first and/or changing the sound settings by right clicking on the taskbar speaker icon to access the relevant menus and see if there is a simple fix. Tinkering around with the sound settings can be a case of trial and error, but usually there will be some other clue, such as no music or sound distortion coming from the speakers. Provided a Restore point is available or a note is kept of what driver or settings have been changed it is easy to go back to square one when this issue happens.

                              In addition to Dan’s suggestion, replacing a newly installed Microsoft Update sound driver with the one supplied with a new PC or the latest version on the motherboard manufacturer’s support website should always work.
                              Michael Codd

                              Comment


                                #17
                                I have had so many sound problems throughout the years with simulators that I've noticed it comes down to how well you keep your drivers updated, your equipment maintained, how well the audio files are made (ie. corrupt, quality, format), to just having straight up luck on your sim flights and hoping all sounds work okay. I've noticed three fixes help when I have any kind of sound problem:
                                • Mute then un-mute the sim.
                                • Minimize then expand the sim window.
                                • And when all else fails: Ctrl + Alt + Delete
                                Gabriel Guzman- IAH "Never stop flying the plane."
                                My ANA 777 fleet project

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