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MSO20win32client.dll CDT

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    MSO20win32client.dll CDT

    I have had this happen 2x now, both with PMDG 777. BOTH times on SHORT final. I will also be posting to P3D forums.
    My system is brand new: NVIDIA RTX 3030 with 12 G VRAM; Intel Octacore i7, 2T SSD for Flight sim drive. All Windows applications, including OFFICE have been updated as of yesterday.

    The error as shown on Event Viewer is:
    Log Name: Application
    Source: Application Error
    Date: 9/19/2021 3:39:17 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-4E7IL52
    Faulting application name: Prepar3D.exe, version:, time stamp: 0x60db69bf
    Faulting module name: mso20win32client.dll, version:, time stamp: 0x613aac42
    Exception code: 0xc0000005
    Fault offset: 0x00000000000379e1
    Faulting process id: 0xd00
    Faulting application start time: 0x01d7ad5efbedbe75
    Faulting application path: F:\Flight Sim Files & Programs\P3D v5\Prepar3D.exe
    Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll
    Report Id: 1aa37a25-5b55-42e1-8c1c-76285305c588
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2021-09-19T20:39:17.2401429Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security />
    <Data>F:\Flight Sim Files &amp; Programs\P3D v5\Prepar3D.exe</Data>
    <Data>C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll</Data>



    Dave Robinette

    Nice to see that they made an RTX 3030 lol

    Anyways I believe this is due to Microsoft office strictly. Isk what causes p3d to ctd. Try to uninstall office fly a flight with 777 then reinstall office.
    Alex Kulak
    PMDG Studier and flyer


      I haven't seen this one in months, but there was a rash of exactly same reports earlier this year, or maybe last year (past 18 mos are a blurr). Google machine has a lot of hits on this, going to Microsoft tech support is one of them:
      Dan Downs KCRP
      i7-10700K 32GB 3600MHz 3080Ti


        As you can see on the Faulting module path, it is caused by Microsoft Office. I had a lot of these crashed caused by this .dll, but since February I haven't had a single crash for some mysterious reason. Maybe I updated something that made it stop.
        Anton Vind
        CPU: i9-9900K, GPU: RTX 2080 SUPER, RAM: 32 GB DDR4 3600 MHz, Storage: 4 TB SSD


          This is happening to me with my entire PMDG fleet and it happens when I am in go around by default ATC I get the CTD
          Steven Silva

          PMDG 767 for P3D/MSFS


            You can try and uninstall office and see if that will make any difference.
            Danny Z.Cebis