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NGXu Fresh install P3Dv4.5

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    NGXu Fresh install P3Dv4.5

    good day

    I buy 3 hours ago this marvelous plane .
    i install as admin the exe
    in installation i click OK for DX update
    after in Operating Center i update it

    open my P3Dv4.5 ok
    when i select the plane a popup appear to enter your activation code OK

    but in the list of this aircraft no texture . the Screen attachment .

    sad poems that will make u cry

    i try a livery of America Airline ...

    a lot of textures missinin the cockpit and exterior view ,











    What can i do to resolved this little problem

    best regards

    Patrick Quillien
    Last edited by NEPTUNE; 09May2020, 19:50.
    Patrick Quillien


    #2
    I see the P-8 in your list of aircraft, which is not included with NGXu so by any chance do you still have NGX installed?

    You appear to be missing everything that is PBR such as the metal switch levers, have you installed at least P3Dv4.4 or later client and content?

    Best place for product support is PMDG Product Support support.pmdg.com, accounts are separate from store and user forum so you need to create an account to open support ticket.
    Dan Downs KCRP

    Comment


      #3
      Hi Dan i have the 2 :
      NGX and NGXu installed on P3Dv4.5 there is client and content installed .

      Ok i make a support ticket
      thanks
      best regards
      Patrick
      Patrick Quillien

      Comment


        #4
        Ok i try to create a ticket but all thing wrong with the mail password etc...

        i'm 66 years old and all control mail password it's difficult to remind
        when i do my mail exist with and other password ..

        I stop here my investigation , i'm tired to do every time because something get wrong ..

        sorry

        see you a next time .

        if my health come better .. but i doubt

        Patrick Quillien
        Patrick Quillien

        Comment


          #5
          Patrick

          Sorry you had trouble with the support system, it should have been fairly straight forward so I'm not sure where to try to help. In regards to the issue you are seeing, it really looks like there are missing textures since the switch bases are missing and the cockpit looks odd. With this clean install of P3D V4.5, can you confirm there are not any Shader modification programs installed? If not, are you 100% certain you have the full installer for V4.5 as this can also happen when your contents folder for P3D is not up to date as can happen when you upgrade only the client as some people do from a previous version?
          Paul Gollnick
          PMDG Technical Support
          Support.PMDG.com

          Comment


            #6
            ok
            hello Paul

            - i have the P3Dv4.5 version 4.5.1434698
            - i turn off Envtex
            - i uninstall Client + Content
            - i install the two another time .
            - the Shader Hlsl are clean with new intallation client + content .

            i open p3Dv4.5 go to the plane and select a 737 NGXu

            and it's the same in Select vehicle first screen Above in my first post no texture .

            I look at PBR Texture in root folder i have the PBR texture PBRBrdfLut.bmp

            my spec FX9590AMD + Gygabite 980TI G1 /6 G. VRAM , driver 445.87 +16 giga MEM + 2 SSD 1T one for 2 P3D V4.5 and one for P3D V5, OS on SSD also

            All work fine with all ORBX scenery + other Adonns Planes and sceneries .

            But here with a fresh install i don't understand why ? the NGXu ..... !

            The 737 NGX work fine but don't have the same textures .dds

            Best regards thanks for your help ..& more .

            Patrick Quillien

            Edit :

            My OS version is Windows 10 pro 64 version 2004 id system 19041.208
            Last edited by NEPTUNE; 10May2020, 02:17.
            Patrick Quillien

            Comment


              #7
              from yesterday i try a lot of solutions .
              for sending a ticket i need my old pass to get it but i don't remenber

              i have one for the download

              one for the forum

              but no reminding the pass for a ticket to create an other ..

              Ok

              i unisntal the plane and run an other install as admin all exe
              but it's alwyas the same




              can i return my purchase and remove this plane from my pc ?



              Patrick Quillien

              Comment


                #8
                Originally posted by NEPTUNE View Post
                from yesterday i try a lot of solutions .
                for sending a ticket i need my old pass to get it but i don't remenber

                i have one for the download

                one for the forum

                but no reminding the pass for a ticket to create an other ..

                Ok

                i unisntal the plane and run an other install as admin all exe
                but it's alwyas the same




                can i return my purchase and remove this plane from my pc ?


                Can you try to delete your shader folder and then restart your sim And temporarily disable your Antivirus.And then try loading default f-22 first and then 737 NGXu.
                Danny Z.Cebis

                Comment


                  #9
                  YES i do
                  and the result with some screen

                  Also before i uninstal the 737 NGX and the NGXu

                  i delete my driver Nvidia boot my PC and re - instal

                  i clean the folder Shader in APPDATA/ local/ LM / Shaders

                  installation of 737NGXu as Admin and Orperting Center Update done ..

                  i try your suggestions

                  my antivirus is Security Windows-10 64 pro .


                  Patrick Quillien










                  Patrick Quillien

                  Comment


                    #10
                    if you need more tell me ?
                    Patrick Quillien

                    Comment


                      #11
                      I
                      Hello ...!
                      today,
                      I uninstall it
                      i clean all shader
                      i remove the P3D.cfg
                      i delete my download
                      i download an other time
                      i reboot my PC
                      i shut down my Security windows antivirus
                      i installe it as admin * recommanded *
                      i open P3Dv4.5

                      no surprise ......... it's the same no texture ...

                      I was happy to buy this wonderful plane, but in the end it must be missing something that I do not understand, which makes it give me a great disappointment .

                      This makes me no longer know what to do and leave it to you ..
                      Patrick Quillien

                      Comment


                        #12
                        RESOLVED :

                        after a long time to investigate i find the culpit

                        here :

                        C:\Users\PAT\AppData\Roaming\Lockheed Martin\Prepar3D v4\Add-ons.cfg

                        this line : [Package.7]
                        PATH=C:\Users\PAT\Documents\Prepar3D v4 Add-ons\URP v1.1 for P3D v4
                        ACTIVE=true
                        REQUIRED=false

                        I uncheck










                        Patrick Quillien

                        Comment


                          #13
                          Not even sure what add-on that is, but good to see you got it working.
                          Captain Kevin

                          Kevin Yang

                          Comment


                            #14
                            Originally posted by Captain Kevin View Post
                            Not even sure what add-on that is, but good to see you got it working.
                            Good Day KEVIN

                            URP is a utility to modify the light, sun, and some effects in the Shader HLSL in the root Folder P3D v3, v4

                            as Tomotoshade or PTA .... 😊

                            Patrick Quillien

                            Comment


                              #15
                              Originally posted by NEPTUNE View Post
                              Good Day KEVIN

                              URP is a utility to modify the light, sun, and some effects in the Shader HLSL in the root Folder P3D v3, v4

                              as Tomotoshade or PTA .... 😊
                              Copy. You have to be careful with these shader mods since they can cause issues, as you have discovered.
                              Captain Kevin

                              Kevin Yang

                              Comment


                                #16
                                Originally posted by NEPTUNE View Post

                                Good Day KEVIN

                                URP is a utility to modify the light, sun, and some effects in the Shader HLSL in the root Folder P3D v3, v4

                                as Tomotoshade or PTA .... 😊
                                On 9 May Paul asked you to verify you are not using any shader mods. Paul is an expert A&P mechanic that know his job, I'd recommend paying attention to every word and it will save you much time and frustration.
                                Dan Downs KCRP

                                Comment


                                  #17
                                  Originally posted by DDowns View Post

                                  On 9 May Paul asked you to verify you are not using any shader mods. Paul is an expert A&P mechanic that know his job, I'd recommend paying attention to every word and it will save you much time and frustration.
                                  Agree with you Dan.
                                  It is also on the introduction manual. It says they do not recommend the use of shaders.

                                  David Pineda

                                  Comment


                                    #18
                                    Yes i agree but i don't rimind this appli and i don't use for a while 1 or 2 years ago .. that why..! i upgrade every time with Client and Content ..

                                    best Regards
                                    Patrick Quillien

                                    Comment


                                      #19
                                      That was the Application make me LOCO

                                      Ultimate Realisme : https://urp-for-p3d-v4.software.informer.com/1.1/

                                      if somebody have the same problem just for Help

                                      Sheer
                                      Patrick Quillien

                                      Comment

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