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Possible Refund

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    Possible Refund

    First i want to thank PMDG for the great work you put to this aircraft that whole new exterior looks amazing but the VC for me is no so good. I have tried everything lowering the settings, getting rid of th EFB, for more FPS. It may be my fault that i do not have as good of a system but i have not problems with NGX,777,or the 747. I think that the dynamic lighting that was put into the VC has cause me to have low fps that dipped in to the single digits. Outside the VC i get 25 to 40 fps and with my system that is great with me. i had i hopes for the new update to change that but still the same results. does anyone know if i could get a refund and or help get better results with the VS or possibly get turn of the pbr or dynamic lighting in VC?
    James Young Delta ramp agent atl

    #2
    You will probably not get an answer other than to contact support directly via the ticket system. Especially not without signing your name to your posts as required by the forum rules :-)
    Greetings,
    Emanuel Hagen

    Comment


      #3
      Originally posted by captjimmy95 View Post
      First i want to thank PMDG for the great work you put to this aircraft that whole new exterior looks amazing but the VC for me is no so good. I have tried everything lowering the settings, getting rid of th EFB, for more FPS. It may be my fault that i do not have as good of a system but i have not problems with NGX,777,or the 747. I think that the dynamic lighting that was put into the VC has cause me to have low fps that dipped in to the single digits. Outside the VC i get 25 to 40 fps and with my system that is great with me. i had i hopes for the new update to change that but still the same results. does anyone know if i could get a refund and or help get better results with the VS or possibly get turn of the pbr or dynamic lighting in VC?
      Our downloaded products are not refundable.

      How do your system specs compare to the specs on the purchase page?
      Kyle Rodgers
      PMDG Developer Emeritus

      Comment


        #4
        Turn antialiasing to SSAA x4 or x2 during night and dusk
        Alex Kulak
        PMDG Studier and flyer
        Ramp Agent

        Comment


          #5
          As Kyle mentioned what is your system specs?
          Danny Z.Cebis

          Comment


            #6
            Originally posted by Swaluver88 View Post
            Turn antialiasing to SSAA x4 or x2 during night and dusk
            You probably mean MSAA? SSAA is a frame killer on older video cards...
            i7-6700k, GTX 1080TI, 32GB DDR4 RAM @1600MHz, 4k

            Comment


            • Swaluver88
              Swaluver88 commented
              Editing a comment
              It's different on the 1080TI for me I gain more frames
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