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PMDG737-800 and problem with GRD PWR using Pollypot GIT software

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    PMDG737-800 and problem with GRD PWR using Pollypot GIT software

    I recently bought Pollypot's Goflight Interface Tool (GIT) so I could map controls to my GoFlight T8 switch module. I have been able to map several commands but one is causing a problem and Steve McNitt (GIT author) confirmed it was a problem with the PMDG737NGX SDK. He has raised a ticket with you yesterday.


    I am posting here to backup Steve's ticket as I'm the customer who raised the issue with him. For info, the problem is with the GRD PWR switch. It has an Off and On plus a central position which the switch returns to after GRD PWR is turned either on or off.

    The problem with GIT is the LED either stays on or off continuously. It should remain on when GRD PWR is on but extinguish when GRD PWR is turned off. It doesn't.

    Can you give me some indication as to when this will be fixed please? I appreciate the 737NGX is a mature aircraft but I would hope that support is still active and you can fix this for users.

    Cheers,
    Ray (Cheshire, England).
    Last edited by RayP; 05Apr2019, 18:54.
    Cheers,
    Ray Proudfoot

    (Cheshire, England)

    Cheadle Hulme Weather

    #2
    If you wish to communicate with PMDG then you must do it via support ticket. Ray, also note forum rules that ask we sign our full name on all posts.

    I cannot speak for PMDG but it is highly unlikely that this product is going to have any additional updates or modifications because it's replacement is in development.
    Dan Downs KCRP

    Comment


      #3
      Originally posted by RayP View Post
      I recently bought Pollypot's Goflight Interface Tool (GIT) so I could map controls to my GoFlight T8 switch module. I have been able to map several commands but one is causing a problem and Steve McNitt (GIT author) confirmed it was a problem with the PMDG737NGX SDK. He has raised a ticket with you yesterday.


      I am posting here to backup Steve's ticket as I'm the customer who raised the issue with him. For info, the problem is with the GRD PWR switch. It has an Off and On plus a central position which the switch returns to after GRD PWR is turned either on or off.

      The problem with GIT is the LED either stays on or off continuously. It should remain on when GRD PWR is on but extinguish when GRD PWR is turned off. It doesn't.

      Can you give me some indication as to when this will be fixed please? I appreciate the 737NGX is a mature aircraft but I would hope that support is still active and you can fix this for users.

      Cheers,
      Ray (Cheshire, England).
      Ray as I replied in the ticket this will be looked for NG3
      Chris Makris (Olympic260)
      PMDG Technical Support
      http://www.pmdg.com

      Comment


        #4
        Originally posted by DDowns View Post
        If you wish to communicate with PMDG then you must do it via support ticket. Ray, also note forum rules that ask we sign our full name on all posts.

        I cannot speak for PMDG but it is highly unlikely that this product is going to have any additional updates or modifications because it's replacement is in development.
        I didn't see the point of raising a ticket when Steve had already raised on. I can't see where I can create a signature block. Perhaps you could help? For now, I'll type my name out in full.

        Cheers,
        Ray Proudfoot.
        Cheers,
        Ray Proudfoot

        (Cheshire, England)

        Cheadle Hulme Weather

        Comment


          #5
          Originally posted by cmakris View Post

          Ray as I replied in the ticket this will be looked for NG3
          Chris, thanks for your reply. I did suspect it may have to wait.

          Cheers,
          Ray Proudfoot.
          Cheers,
          Ray Proudfoot

          (Cheshire, England)

          Cheadle Hulme Weather

          Comment


            #6
            Originally posted by RayP View Post

            I didn't see the point of raising a ticket when Steve had already raised on. I can't see where I can create a signature block. Perhaps you could help? For now, I'll type my name out in full.

            Cheers,
            Ray Proudfoot.
            For signature please see below post

            https://forum.pmdg.com/forum/main-fo...pdated-25feb19
            Chris Makris (Olympic260)
            PMDG Technical Support
            http://www.pmdg.com

            Comment


              #7
              Thanks Chris, I did eventually find it. It's somewhat buried!
              Cheers,
              Ray Proudfoot

              (Cheshire, England)

              Cheadle Hulme Weather

              Comment

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