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Bug?

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    Bug?

    After installing the SU10 i could see a white frame when moving in the cockpit with my game pad on my laptop.
    Does anyone have this same problem?​
    Is it related to the 737 or my Nvidia drivers that i still haven't updated?
    Attached Files
    Kimi Häkkinen

    #2
    Kimi

    When you installed SU 10 did you move the "PMDG 737" folders and the "PMDG LIVERY" folder out of the community folder? Do you have your Win10/11 system updated? Do you have your video card drivers updated? I would choose to try to reinstall PMDG 737. If the problem persists, I recommend opening a support ticket.

    https://support.precisionmanuals.com/Main/


    remember that you have to register since the username and password used here in the forum is completely different from the technical support site​

    Steven Silva

    Comment


      #3
      no, i haven't moved anything. Yes, i updated W10. However, i didn't install the new drivers for my graphics card. They're still not available on geforce experience.
      Kimi Häkkinen

      Comment


        #4
        If it is a bug, it is NOT a PMDG bug, as it was not there before.
        Mark "Crabby" Crabtree AAL311 | PHL
        I7-9700KF | 2070 Super | Honeycomb Alpha/Bravo | MFG Crosswind

        Comment


          #5
          Originally posted by Iceman7 View Post
          no, i haven't moved anything. Yes, i updated W10. However, i didn't install the new drivers for my graphics card. They're still not available on geforce experience.
          Kimi

          Try to update your card drivers using the following.

          download NVCleanstall and
          Download Display Driver Uninstaller (DDU).

          Steps to uninstall all drivers for your card with (DDU)​

          1. Unzip it to a folder on desktop

          2. Reboot your PC in SAFE MODE.

          3. Find the folder on the desktop where I unzipped DDU and run the .EXE as administrator

          4. Go to the section on the right "select device type" select "GPU" then go to the section and select the option "Clean and restart"

          5. After the pc restarts look in the folder where I downloaded/saved the NVCleanstall program and run as administrator.

          6. Leave the first option and follow the installation instructions of your drivers and programs that you want to install (I recommend that you install absolutely everything because of the graphics and audio technology that MSFS uses)

          NOTE: if you also use P3D or XP I suggest that in step six (6) of that list select the option "Manually select a driver version" and search for the latest studio driver so that these latest simulators do not have losses since in the P3D's case has not been updated since January of this year.

          7. Completely uninstall and reinstall PMDG 737. run MSFS and load the B737, if the problem persists set all simulator settings to default and start configuring one by one and see if it fixes it. if in this case it is still the same, I strongly ask you to contact PMDG support.

          ​​

          Steven Silva

          Comment


          • Iceman7
            Iceman7 commented
            Editing a comment
            Okay, i'll follow these steps and come back when i'm done.

          • Iceman7
            Iceman7 commented
            Editing a comment
            Okay, i followed your advice and it worked! Thanks!
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