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CTD when pushing the Flt Plan request on FMC

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    #1

    CTD when pushing the Flt Plan request on FMC

    Hello all! Recently I get a CTD when trying to load a flight plan after hitting the Flt Plan Request button on the FMC. I've tried loading different startup modes (Cold Dark, Taxi) but it still occurs. Anyone else ever have this issue? Its repetitive, and I am up to date on the acft version as well as Navigraph AIRAC.
    Jon Richardson
    USAF Vet
    PPL
    Tags: None
    #2
    Jon-

    Can you drop your flight plan and some details into this thread?

    We can try to duplicate it and see what we find.

    Robert S. Randazzo
    PMDG Simulations
    http://www.pmdg.com


    Comment

      #3
      Hi Mr Randazzo!
      One of the first things I thought it may be was a flightplan issue or corupted flightplan. LOWS-EGKK. So I tried a new flightplan KSAN-KOAK and had the same issue happen. I tried setting up a different startup profile in the FMS to On Runway and others and has the same issue. I then uninstalled the 737 from windows Program manager, made sure I deleted all PMDG 737 folders from the community folder and performed a fresh install. I created a new flightplan with Simbrief, loaded up the 737 and the first time after entering the DEP and ARR airports and pressing Flt Plan REQUST it worked. I changed the startup profile to COLDDARK, closed down MSFS, restarted, loaded up the 737, and went to input the flightplan and this time after entering the DEP and ARR airports and pressing FLT PLAN Request it locked up again...Let me know any additional info you need and Im happy to help!
      Jon Richardson
      USAF Vet
      PPL

      Comment

      • Max Rate
        #3.1
        Max Rate commented
        18Jul2022, 17:42
        Editing a comment
        Yes; please post the actual flight plan files you're using. Thanks!
      #4
      Here's the last one I tried:

      Generated by SimBrief on 18 Jul 2022 12:42 UTC

      24

      KSAN
      1
      DIRECT
      1 N 32.734 W 117.19 17
      -----
      1
      0

      1
      17
      -
      -1000000
      -1000000

      OROSZ
      5
      DIRECT
      1 N 34.427 W 118.674 0
      0
      0
      0

      COREZ
      5
      DIRECT
      1 N 35.557 W 119.484 0
      0
      0
      0

      RGOOD
      5
      DIRECT
      1 N 35.909 W 119.845 0
      0
      0
      0

      KOAK
      1
      -
      1 N 37.721 W 122.221 9
      -----
      0
      0

      1
      9
      -
      -1000000
      -1000000
      Jon Richardson
      USAF Vet
      PPL

      Comment

        #5
        Were you able to duplicate the issue?
        Jon Richardson
        USAF Vet
        PPL

        Comment

          #6
          Just tried it, works for me OK.

          Did you upload the flightplan to the correct folder? For Store users it is C:\Users\YOUR NAME\AppData\Local\Packages\Microsoft.FlightSimula tor_8wekyb3d8bbwe\LocalState\packages\pmdg-aircraft-737\work\Flightplans

          Start FMC by loading departure and destination in RTE page 1/2.
          Then press flt plan REQUEST. You should the see Origin and Destination and a SELECT key. Next you will have REQUEST in Highlighted and you push that key.
          You get a message ROUTE UPLINK UPLOADING.
          When it is done you get an AVTIVATE prompt. Press and EXEC.
          That's it.
          René Moelaert EHLE

          Comment

            #7
            Just an update you all who were reading this thread. This seems to be a random occurrence and is still happening. I can sometimes get 3-4 flights in a row to multiple destinations without it happening, and then other times it cashes when selecting the FltPlan Request. What is happening is the sim freezes and nothing can be done except going to task manager and closing the app there. Even if I reboot and do nothing but start a new session, go in the aircraft and select the flightplan again it will freeze, and sometimes not, even with the same parameters, parking location, flight plan etc...So I don't think its a corruption of the flight plan as it works at other times, but whatever script runs that is started by clicking the FLTPlan Request button.. I've tried clearing out the folders where SimBrief saves to, clearing rolling cache, switching to different 737 models between 600, 7800, and 800, all of which exhibit the same random behavior. I've seen others post with this issue but not resolutions as of yet.
            Jon Richardson
            USAF Vet
            PPL

            Comment

              #8
              Hello all! This has now been resolved and here is what I did. I contacted PMDG support and worked with Chris. We did some back and forth and when we started looking at Simbrief and flght plans, we noticed that there were two types of files being saved in the C:\Users\xxxx\AppData\Local\Packages\Microsoft.Fli ghtSimulator_8wekyb3d8bbwe\LocalCache\Packages\Com munity\pmdg-aircraft-737\Config\Flightplans directory- A .rte and a .pln. Once we deleted the .pln files the problem did not return. So if you are experiencing this issue, try that first and see if it fixes it. I have done nearly 10 flights now in a row without this issue returning! Thanks again to PMDG support for working so quickly on this also!
              Jon Richardson
              USAF Vet
              PPL

              Comment

              • DDowns
                #8.1
                DDowns commented
                06Nov2022, 16:06
                Editing a comment
                Thanks for sharing that Jon, sounds like an easy trap to fall into.
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