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1) SIGN YOUR POSTS. Since 1997, we have asked users to sign their real name, first and last, to all posts in the PMDG forum. We do this in order to keep conversations personal and familiar. You took the time to be here, we want to get to know you. This is one of the few rigid rules that we enforce regularly. We do so because we feel that forums in which users must engage one another personally are generally warmer, more collegial and friendly. Posts that are unsigned will be quietly removed without comment by the moderators, so to make your life easy- we recommend enabling your forum signature so that you never need to remember. Do this by clicking the username pull-down at the top right, then selecting "User Settings." You will find the signature editor on the ACCOUNT tab, about half way down the page. Look for "Edit Post Signature." Be sure to click the "Show Signatures" box.

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7) RESPECT PMDG DEVELOPERS: All of the developers will spend some time here. Given the ratio of developers-to-users, it simply isn't possible for us to answer every post and private message individually. Please know that we do try to read everything, but developer workload is simply too high to manage personal contact with tens-of-thousands of users simultaneously. In most cases, members of the development team will stick to conversations in the forum and will not answer private messages.

8) RESPECT OTHER DEVELOPERS: PMDG has always advocated for a strong development community and we have many friends within this community. Every developer offers something unique that helps to make the simming community larger and more vibrant. We insist that you treat our friends respectfully.

9) RESPECT MODERATORS: Moderators have a tough job, and none of them enjoy having to stomp out negativity. If a moderator has to weigh in to keep a thread peaceful, please respect that effort and refrain from giving the moderator any grief.

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11) This forum is designed primarily as a vehicle for the PMDG development team to interact with our customers, and for customers to interact with one another in a manner that is positive, supportive and assists in the general advancement of understanding the simulation and helping to make this and future simulations better. Any other use of this forum is not permitted, including but not limited to discussion of pricing policies, business practices, forum moderating policies, advertising of non-PMDG products, promotion of events, services or products that are not approved in advance by PMDG or any other topic deemed unacceptable by any forum administrator

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Hate This Company With a Passion

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  • mtrainer
    commented on 's reply
    Grew up in Louisiana, went on plenty of fishing trips with dad. Some were a complete bust (Lake Bistino / Plain Dealing / Toledo Bend). Try this place if you can, "Greenbriar River" in West Virginia near White Sulpher Springs. Watched my uncle reel in a fish on nearly every cast! Blew me away.

  • Dr_Eddie
    replied
    Exactly, the point is it takes many months to learn to fly a 737. It rewards the person who studies the systems and logic that Boeing and PMDG have built into the airplane. To many un-informed users it can appear that things are broken, when in fact, it is working correctly, but the user has mis-configured the various panels because they haven't read the manuals or followed a proper checklist. If you were rich enough to buy a real 737 from Boeing, would you ask for your money back because you couldn't fly it? Its your problem, not theirs, yet people will buy a study sim aircraft when they have no idea how to fly a Cessna 172 , let alone a 737 and then ask for their money back because of their own lack of knowledge and patience. All they want is plug and play. With this plane, you get exactly how much back as you put into understanding what makes it tick. If you haven't got the commitment , don't buy the aircraft. Its as simple as that.

    Leave a comment:


  • Bob_Z
    commented on 's reply
    Many, many of the users of MSFS are interested in "games" that one can startup and play. Many, if not most, of the default aircraft are kick the tires and light the fires. Along comes PMDG and Fenix with aircraft pointed to those who want a realistic sim and enjoy the complexity. These befuddle the users who don't want to study and learn more complex airplanes.

  • Dr_Eddie
    replied
    Here is a test you can all try if you are interested. Get in the cold dark cockpit, switch on the battery and set a stop watch. Now go to the Upper Overhead panel and test the Captain and F.O's stall warning test.......................you should get a negative response. Overspeed clacker test is working ok. Let the stop watch run, when it gets to 4 minutes try the stall warning test again. Now it will work. That is how the real plane behaves. So if you find the stall warning test not working, its because not enough time has elapsed. This is how deeply modelled PMDG have taken it.

    Leave a comment:


  • Dr_Eddie
    replied
    I think part of the problem is that people forget they are buying a study level Boeing aircraft which according to my copy of Bill Bulfers 737 Cockpit Companion book behaves exactly like the real aircraft. I have run all kinds of obscure maintenance checks on multiple systems and yet to find anything which doesn't behave as the book says it should. This is not something a newcomer to flight simulation can just jump into and go and fly. It takes patience to get all the controls configured properly and you need to study the manuals before you can get off the ground. Its not the plane that needs fixing.

    Leave a comment:


  • matrosov
    commented on 's reply
    You ain't getting your 67 till I get my T7 and QOS I was first in line.

  • Boomer
    replied
    Originally posted by Boomer View Post
    IBTL...767-300 for MSFS please.
    Negative GhostRider, the pattern is full.

    Leave a comment:


  • Always
    replied
    Except that there is no EFB yet, there are no other problems. I just haven't touched the 737 since FENIX was released. I regret it a little. I should wait for -800, -700 is too small.

    Leave a comment:


  • NegativeApproach
    commented on 's reply
    Perhaps you could include this wish of yours in the signature field instead of writing the same all over the forum? Just a thought. - Christoph Linden

  • Boomer
    replied
    IBTL...767-300 for MSFS please.

    Leave a comment:


  • Crabby
    commented on 's reply
    No, no boating accident, although I was going over notes and I am starting to think that since there is a LACK of fish and there is a LACK of EFB those must somehow be related.

  • matrosov
    replied
    Originally posted by Crabby View Post
    I went fishing today instead of going to work. I did not catch any fish. In fact, I have not caught a single fish since I purchased the 737. If that does not scream "obviously not working right" I don't know what does and don't try and pull that "it's just a coincidence conspiracy theory" on me.
    Are you sure you went fishing and not to have a "boating accident"? Boating accidents are not covered by refund policy.

    Leave a comment:


  • Crabby
    commented on 's reply
    not the license. It worked. From January until I installed the 737 I was slaying the bass. Now, nothing. I am sure it is because the LNAV update was not included in the last product update.

  • Ephedrin
    replied
    Originally posted by Crabby View Post
    I went fishing today instead of going to work. I did not catch any fish. In fact, I have not caught a single fish since I purchased the 737. If that does not scream "obviously not working right" I don't know what does and don't try and pull that "it's just a coincidence conspiracy theory" on me.
    I‘d ask for a refund for that fishing license

    Leave a comment:


  • Crabby
    replied
    I went fishing today instead of going to work. I did not catch any fish. In fact, I have not caught a single fish since I purchased the 737. If that does not scream "obviously not working right" I don't know what does and don't try and pull that "it's just a coincidence conspiracy theory" on me.

    Leave a comment:


  • matrosov
    replied
    And on that note time for a weekend update from RSR where he drops a T7 on my head followed by a ban hammer. .

    Leave a comment:


  • matrosov
    commented on 's reply
    That's because you're a self starter and this bird is a learning mans plane. You want to learn you'd enjoy it iimmensely you want stuff spoon fed to you from a gold plated spoon you're not going to get far with this type of plane . Welcome to real flight simming .

  • matrosov
    commented on 's reply
    But that's just it. This product has no serious issues. It has some annoyances that are acknowledged and are being worked on, but issues? Far from those. I just don't get this drama with some folks and temper tantrums.

  • dsalman1
    replied
    I never ask for a refund because it is a digital product. However if a product has serious problems like not work at all I will ask for credit to purchase another aircraft later. Not sure if PMDG does that and I really think they are the best and most dependable. There are a couple of other companies with GA aircraft that do excellent work. When I ask for credit to replace a plane that has issues with a nice detailed request they give me credit. That all said I buy a product the sim, I am ok if I am stuck with it if no store credit is offered.

    Leave a comment:


  • CAPT Shark
    commented on 's reply
    as-lu I remember practicing holding patterns on the LINK or something similar, then going back to the plot and viewing my track. It was rewarding to "see" the race track patternl I got to keep the graph paper, too. Lol

  • Angus
    replied
    I’ve been a loyal customer to PMDG for years from FSX, P3D MSFS and other than a few bugs here and there that were always resolved I’ve never had any issues with this company. I love PMDG.

    Leave a comment:


  • as-lu
    commented on 's reply
    Agreed. The sim development certainly has come a long way. When I got my CPL/I in 1988, we trained instrument procedures in a simulator called LINK. It was very rudimentary, and we actually logged the hours and approaches. MSFS 2020 is way better in every way.. If only I had such entertainment software in my training in '88.

  • Steve Dra
    commented on 's reply
    ...."Ahh, Ferd Berful! The original Flightsim meme.

    Found the original thread too. It runs 17 pages, including periods of inactivity before someone picked it up again!

    "When a patch applies it to projects of the new announcementy.? Already next sim is the makes so i don't wait. "

    Literally the good old days when some folks didn't act so entitled or childish (they probably did, but I don't recall it ever being this bad)...Anyway, no more time for this nonsense..."we" have a job to do.

  • TH454
    replied
    Originally posted by chasgoulding View Post
    I have bought every plane PMDG have made and whilst I have the occasional problem there aren’t any that compete so far.

    I would also add that their support is excellent and it has been stated that they have changed their deployment methods and updates to a much narrower time frame. This mean that real bugs get fixed a lot quicker.

    Whilst testing will find a lot of bugs, the miriad of HW out there today makes it difficult for every scenario.

    I wrote a programme at IBM called Syslog Search, I tested it and when completed said to my manager, I have tested it and I think it’s idiot proof. His comment was you won’t know that till you let the idiots use it.
    I had this hanging in my office.😃

    Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."

    Leave a comment:


  • chasgoulding
    replied
    I have bought every plane PMDG have made and whilst I have the occasional problem there aren’t any that compete so far.

    I would also add that their support is excellent and it has been stated that they have changed their deployment methods and updates to a much narrower time frame. This mean that real bugs get fixed a lot quicker.

    Whilst testing will find a lot of bugs, the miriad of HW out there today makes it difficult for every scenario.

    I wrote a programme at IBM called Syslog Search, I tested it and when completed said to my manager, I have tested it and I think it’s idiot proof. His comment was you won’t know that till you let the idiots use it.

    Leave a comment:


  • Extra300driver
    replied
    I will second Rob's comment:

    The system works well, the forum network is very responsive and when I have needed support tickets, that system work well and quickly

    Also like to recognise Chris Makris for spanning both systems and his rapid help

    Leave a comment:


  • Extra300driver
    commented on 's reply
    Mike the first rule of Fight Club, is you don't take about Fight Club

  • rsrandazzo
    replied
    Originally posted by KWAiRT View Post
    Why can't I just open a ticket for a refund with my store and forum account? Why do I need to make another account just to ask for support I won't get?
    Kurt-

    Okay, so skipping over all of the other drama- lets answer your question, shall we?

    We are a tiny company, and as such many of the services we use are SAS based with some minor customization. We have yet to find an ecommerce solution that also includes an integrated, highly capable support system. Customizing an ecommerce system to include such a thing would easily run into the $1.5M-$2M range given the depth of our needs, and we feel that is not a wise investment given the rate at which technology changes.

    As such, we have them as separate entities and this allows us to have solutions that meet a high percentage of our needs on both sides of the house.

    There is also the added benefit that when customers reach out to us with the usual "i lost access to my old email address/account name/password" they don't also need those things in order to get help from us in the first place. It keeps frustration to a minimum and maximizes the speed with which we can assist MOST customers.

    You appear to be an outlier there- and for that I'm sorry- but the system does work very well.

    Leave a comment:


  • rsrandazzo
    commented on 's reply
    Rich- Okay. I'm dizzy. Can I stop now? - RSR

  • Rev2010
    replied
    On the opposite end...I love PMDG. I'm a noob here, but I will say since the release of their MSFS 737 and my subsequent purchase I've learned more real world techniques and procedures for an airliner since my purchase than the entire two years I've been using MSFS. Their 737 has upped my learning BIG TIME! I have an older friend who's a real life 767 pilot and every time we talk he's blown away on how much I've learned. Most recent thing he said to me over drinks at the bar was, "You know, I've come to talking to you like my coworkers... you really know your [email protected]#" lol. And I still have a ton of learning to do!!! But it's flattering and I owe most of it to PMDG. MSFS default tubeliners are so dumbed down but it has its own merits, great for GA and X-Plane even moreso. I have both, so that has helped too. Not going to get into that but the more learning and platforms the better. Anyhoo,thank you thank you thank you PMDG!!!!

    Leave a comment:

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