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Error on Installing

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    #31
    Originally posted by alderirish View Post
    Also running into this issue. Curiously, there is no Win11 or MSFS 737 in the support ticket drop-down options. Which options are you folks using to submit the ticket?
    I put ... another programs.
    And in the description of the ticket I put that it was the 737 of the MSFS

    Comment


      #32
      Same here.

      Comment


        #33
        Have you guys tried going into your browser settings and allowing popups for pmdg.com?

        This worked for me when I was having this same issue.
        Daniel Anziano

        Comment


          #34
          Originally posted by Flypops View Post
          Have you guys tried going into your browser settings and allowing popups for pmdg.com?

          This worked for me when I was having this same issue.
          Browser pop up has to do with when you are downloading the file but this problem occurs when you already have downloaded the file and it asks you to enter the activition code.

          Comment


            #35
            Originally posted by warp2096 View Post

            Browser pop up has to do with when you are downloading the file but this problem occurs when you already have downloaded the file and it asks you to enter the activition code.
            Well, ok then. I got nothin'.
            Daniel Anziano

            Comment


              #36
              Hello All
              i cant reg/activate my 737, error 0x800C005. Someb... can explain whats happened ? f... 70 $ spend for ... f...

              Comment


                #37
                I have the same Problem

                Comment


                  #38
                  everybody is having the same problem...hope they fix it ASAP

                  Comment


                    #39
                    Having the same problem - identical error message.

                    CaptainPM - was going to say it feels like an activation server issue.

                    I submitted a ticket but it might just be a matter of waiting for the server to come back to life.
                    Alan Ampolsk
                    __________________________________________

                    "Ah, Paula, they are firing at me!" -- Saint-Exupery

                    Comment


                      #40
                      Same here. Been trying to activate for 3 hours and all I get is exception error when I try to validate. Asobo/Microsoft/Xbox Chronic Server issues appear to have spread to PMDG servers now. Flight simulation problems seem to persist every weekend these days.

                      Comment


                        #41
                        How do you submit a support ticket to PMDG?? The more support tickets on this issue, the better.

                        Comment


                          #42
                          Start submitting support tickets , might wake someone up
                          https://support.pmdg.com/Main/

                          Comment


                            #43
                            I am experiencing the same problem. Antivirus and Firewall are disabled and I am on Windows 10...

                            Hope it will be fixed soon...

                            Roberto

                            Comment


                              #44
                              Still not working.

                              can i refund?

                              Comment


                                #45
                                Just saw this on the News Portion of the PMDG Support Webpage:

                                Temporary Service Outage for Activations Until 0030Z/15MAY22


                                We have been advised by one of our service providers that they are experiencing an unplanned maintenance outage that may affect some PMDG customers' ability to activate the PMDG DC-6 and PMDG 737 until approximately 0030Z/15MAY22.

                                We apologize for the outage and have voiced strong encouragement to this provider to minimize the outage period to the greatest extent possible.

                                Ed Holstein

                                Comment


                                  #46
                                  Originally posted by WickMediNait View Post
                                  Still not working.

                                  can i refund?
                                  Why would you refund ?

                                  Comment


                                    #47
                                    Originally posted by AirTedward View Post
                                    Just saw this on the News Portion of the PMDG Support Webpage:

                                    Temporary Service Outage for Activations Until 0030Z/15MAY22


                                    We have been advised by one of our service providers that they are experiencing an unplanned maintenance outage that may affect some PMDG customers' ability to activate the PMDG DC-6 and PMDG 737 until approximately 0030Z/15MAY22.

                                    We apologize for the outage and have voiced strong encouragement to this provider to minimize the outage period to the greatest extent possible.

                                    Ed Holstein
                                    Awesome find mate! So looks like another 2 hours downtime ?
                                    Try install again in 2.5 hours

                                    Comment


                                      #48
                                      Originally posted by AirTedward View Post
                                      Just saw this on the News Portion of the PMDG Support Webpage:

                                      Temporary Service Outage for Activations Until 0030Z/15MAY22


                                      We have been advised by one of our service providers that they are experiencing an unplanned maintenance outage that may affect some PMDG customers' ability to activate the PMDG DC-6 and PMDG 737 until approximately 0030Z/15MAY22.

                                      We apologize for the outage and have voiced strong encouragement to this provider to minimize the outage period to the greatest extent possible.

                                      Ed Holstein
                                      Providers top men are on the case

                                      3Y3TdK.gif

                                      Comment


                                        #49
                                        Anyone did it or not yet? i tried now and still the same error...

                                        Comment


                                        • Robairyt
                                          Robairyt commented
                                          Editing a comment
                                          Still not working for me 😔

                                        #50
                                        same.... :/

                                        Comment


                                          #51
                                          Still not working..

                                          Comment


                                            #52
                                            I got nothing about 45 minutes after the approximated up time.
                                            -Thomas Thompson

                                            Comment


                                              #53
                                              the statuss of the activation server seems to have changed int eh last 20 mins , but still down.. looks like someones working on it

                                              Comment


                                                #54
                                                I guess still not up yet. Carnage21 - where do you see the status of the activation server?

                                                Comment


                                                  #55
                                                  Originally posted by [email protected]
                                                  Appears that they missed their 0030Z time window.
                                                  Looks like it!

                                                  Comment


                                                    #56
                                                    Originally posted by mohamadfazli View Post
                                                    I guess still not up yet. Carnage21 - where do you see the status of the activation server?
                                                    just figured out the server address - its in this thread and u browse to it cause it runs on port 443

                                                    Comment


                                                      #57
                                                      It's working now
                                                      Yago Franzanti

                                                      Comment


                                                      • Robairyt
                                                        Robairyt commented
                                                        Editing a comment
                                                        Still not for me

                                                      #58
                                                      The Activation Server is finally up and running. Just installed 737.

                                                      Comment


                                                        #59
                                                        Wooooo after years of waiting it's finally installing haha, good work guys!

                                                        Comment


                                                          #60
                                                          I was able to install the 737 without that error. Maybe things are back online. Goodluck to you folks and hopefully it works for you too.

                                                          Comment

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