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PMDG Aircraft Not Loading?

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    PMDG Aircraft Not Loading?

    Updated to the newest REX EF version 1.1 and I can load default aircraft, but whenever I load a PMDG aircraft the screen appears black and the scenario does not load. Any suggestions on what I should troubleshoot? T
    Virtual Flying for Fun!
    Scott Robinson

    #2
    Originally posted by Bandselect View Post
    Updated to the newest REX EF version 1.1 and I can load default aircraft, but whenever I load a PMDG aircraft the screen appears black and the scenario does not load. Any suggestions on what I should troubleshoot? T
    Hello,

    This happens to me on occasion. So I have two "branches" for you to take depending on what you are experiencing.

    A. Do the sounds load like the plane is working but your screen is simply black?
    -----1. If so are you running a multi-monitor setup?
    --------A. If you are, you are running the game your secondary/non primary monitor?
    ------------- If yes, you will have to press "Alt" to bring up the menu bar. Then hit alt + enter simultaneously, move the program to your primary screen. Then hit the maximize button, then hit alt + enter again. At this point the blackscreen should go away. | Hit alt + enter again to drag the program back over to whatever monitor of your choosing.

    B. Don't have multiple monitors? Your game is crashing?
    ----1. Do you change your location before?
    --------A. If yes, try not, then load up on the default airport that is selected.
    --------B. After this you should be able to move to the airport of your choosing.
    ----2. Does this happen regardless of step 1?
    --------A. A restart of my computer fixed this.

    Good Luck!

    Comment


      #3
      I have the same issue as the OP and I believe it to be a REX / shader issue. And limited to some PMDG and possibly other complex AC.

      If you want to keep using EF you may be able to temporarily work around it by:
      1) Disabling REX in the dll.xml, then
      2) start P3D (do not start EF), load the AC and allow shaders to re-build,
      3) exit and re-enable REX in the dll.xml, and
      4) start EF before P3D, then P3D and see if the AC loads.

      That worked for me and as long as I started REX EF before starting P3D. However, if you try and run P3D without EF started but the DLL active the black screen is back.

      The black screen in question will sit forever. It is no a case of waiting for a shader rebuild to finish and characterized by no menu bar visible.

      For me I will likely just disable REX EF for now . . .

      Joe Lorenc
      Joe Lorenc

      Comment


        #4
        Thanks for the replies IncreaseVS and Joe...the situation is similar to what Joe Lorenc is experiencing. While I haven't test other complex aircraft, the default aircraft (V4.5 w/o the hotfix) load. PMDG aircraft had loaded successfully before the update to the latest EF 1.1 release. Now that I know the problem is replicated I will likely disable EF for now.

        Scott Robinson
        Virtual Flying for Fun!
        Scott Robinson

        Comment


          #5
          Originally posted by Bandselect View Post
          Thanks for the replies IncreaseVS and Joe...the situation is similar to what Joe Lorenc is experiencing. While I haven't test other complex aircraft, the default aircraft (V4.5 w/o the hotfix) load. PMDG aircraft had loaded successfully before the update to the latest EF 1.1 release. Now that I know the problem is replicated I will likely disable EF for now.

          Scott Robinson
          I would suggest to report this to REX as well, in order for them to investigate it.
          Chris Makris (Olympic260)
          PMDG Technical Support
          http://www.pmdg.com

          Comment


            #6
            Chris - I will. Just waiting for their forum to validate me as an owner of the software so I can post. I disabled the EF dll via SimStarter and my PMDG aircraft successfully loaded.
            Scott Robinson
            Virtual Flying for Fun!
            Scott Robinson

            Comment


              #7
              Have entered the discussion with REX. Note that I am able to leave EF 1.1 dll enabled if I first load a default aircraft, then minimize the window, then load a PMDG aircraft. That work around does work.
              Scott
              Virtual Flying for Fun!
              Scott Robinson

              Comment


                #8
                Worked with REX on this and the solution is to simply ensure the Debug mode with EF 1.1 is deactivated. The debug routine will detect exceptions with some PMDG aircraft and causes the load to hang. Deactivating the debug allows my PMDG aircraft to load normally without any pre-loading of default a/c or UI minimization. Hope this helps.
                Virtual Flying for Fun!
                Scott Robinson

                Comment


                • Ausflight
                  Ausflight commented
                  Editing a comment
                  Great work.

                #9
                Originally posted by Bandselect View Post
                Worked with REX on this and the solution is to simply ensure the Debug mode with EF 1.1 is deactivated. The debug routine will detect exceptions with some PMDG aircraft and causes the load to hang. Deactivating the debug allows my PMDG aircraft to load normally without any pre-loading of default a/c or UI minimization. Hope this helps.
                Scott

                Thank you. Will keep it in mind, we had couple cases in the support today with exact same symptoms which had us trying to figure out why was happening and your post was a huge help
                Chris Makris (Olympic260)
                PMDG Technical Support
                http://www.pmdg.com

                Comment


                  #10
                  Originally posted by Bandselect View Post
                  Worked with REX on this and the solution is to simply ensure the Debug mode with EF 1.1 is deactivated. The debug routine will detect exceptions with some PMDG aircraft and causes the load to hang. Deactivating the debug allows my PMDG aircraft to load normally without any pre-loading of default a/c or UI minimization. Hope this helps.
                  not for all of us anyway all got to do is to load the raptor first than load any pmdg planes
                  peter Kelberg

                  Comment


                  • Michael Moe
                    Michael Moe commented
                    Editing a comment
                    Correct with the above, Maybe its the UI which always starts opened ?

                    Michael Moe

                  #11
                  I am having the same issues, Debug is deactivated and there is no REX in my dll.xml.


                  *Thomas Braudt, KDFW*
                  Last edited by dfwflyer; 02Jun2019, 16:10.

                  Comment


                    #12
                    Originally posted by dfwflyer View Post
                    I am having the same issues, Debug is deactivated and there is no REX in my dll.xml.
                    Please add your first and last name when posting.
                    Danny Z.Cebis

                    Comment

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