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1) SIGN YOUR POSTS. Since 1997, we have asked users to sign their real name, first and last, to all posts in the PMDG forum. We do this in order to keep conversations personal and familiar. You took the time to be here, we want to get to know you. This is one of the few rigid rules that we enforce regularly. We do so because we feel that forums in which users must engage one another personally are generally warmer, more collegial and friendly. Posts that are unsigned will be quietly removed without comment by the moderators, so to make your life easy- we recommend enabling your forum signature so that you never need to remember. Do this by clicking the username pull-down at the top right, then selecting "User Settings." You will find the signature editor on the ACCOUNT tab, about half way down the page. Look for "Edit Post Signature." Be sure to click the "Show Signatures" box.

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7) RESPECT PMDG DEVELOPERS: All of the developers will spend some time here. Given the ratio of developers-to-users, it simply isn't possible for us to answer every post and private message individually. Please know that we do try to read everything, but developer workload is simply too high to manage personal contact with tens-of-thousands of users simultaneously. In most cases, members of the development team will stick to conversations in the forum and will not answer private messages.

8) RESPECT OTHER DEVELOPERS: PMDG has always advocated for a strong development community and we have many friends within this community. Every developer offers something unique that helps to make the simming community larger and more vibrant. We insist that you treat our friends respectfully.

9) RESPECT MODERATORS: Moderators have a tough job, and none of them enjoy having to stomp out negativity. If a moderator has to weigh in to keep a thread peaceful, please respect that effort and refrain from giving the moderator any grief.

10) If you require official support for any of our products please open a support ticket through the support portal, https://support.precisionmanuals.com

11) This forum is designed primarily as a vehicle for the PMDG development team to interact with our customers, and for customers to interact with one another in a manner that is positive, supportive and assists in the general advancement of understanding the simulation and helping to make this and future simulations better. Any other use of this forum is not permitted, including but not limited to discussion of pricing policies, business practices, forum moderating policies, advertising of non-PMDG products, promotion of events, services or products that are not approved in advance by PMDG or any other topic deemed unacceptable by any forum administrator

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PMDG Operations Center Issues

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    PMDG Operations Center Issues

    Hi Everyone,

    My name is Carlo and I am new to the Forum. I love aviation! I have the PMDG 747 on Prepare 3d V4. The best purchase I've made so far for a flight simulator is the 747! I have been trying to access the PMDG Operations Center but it keeps on giving me the same error message of "I was unable to reach PMDG's servers. Certain features are disabled. Please check your connection, then restart the app to try again". Then it says "I was unable to reach PMDG's servers. Certain features are disabled. Please check your connection." I have checked my connection, try to restart the app and find the problem but I can't. How do I fix the problem?

    Thanks!

    Carlo Brodie
    Last edited by CarloQantas; 04Sep2020, 13:30.

    #2
    Originally posted by CarloQantas View Post
    Hi Everyone,

    My name is Carlo and I am new to the Forum. I love aviation! I have the PMDG 747 on Prepare 3d V4. The best purchase I've made so far for a flight simulator is the 747! I have been trying to access the PMDG Operations Center but it keeps on giving me the same error message of "I was unable to reach PMDG's servers. Certain features are disabled. Please check your connection, then restart the app to try again". Then it says "I was unable to reach PMDG's servers. Certain features are disabled. Please check your connection." I have checked my connection, try to restart the app and find the problem but I can't. How do I fix the problem?

    Thanks!

    Carlo
    Welcome Carlo,

    Try running the OC as administrator
    Anton Vind
    CPU: i9-9900K, GPU: RTX 2080 SUPER, RAM: 32 GB DDR4 3600 MHz, Drives: 2 TB SSD

    Comment


      #3
      Originally posted by Anton Vind View Post

      Welcome Carlo,

      Try running the OC as administrator


      Thanks Anton! I have tried running it as an administrator but it didn’t fix it.

      Comment


        #4
        Originally posted by CarloQantas View Post


        Thanks Anton! I have tried running it as an administrator but it didn’t fix it.

        Please add a signature to your profile in order to ensure that your posts are signed, real name first and last.. You were advised/agreed to this requirement when initially establishing an account. Thank you!

        https://forum.pmdg.com/forum/main-fo...pdated-25feb19


        Go to to C:\Users\{username} \AppData\Roaming\PMDG\PMDG Operations Center right click on OpsCenterUpdater.exe and select run as administrator
        Chris Makris (Olympic260)
        PMDG Technical Support
        http://www.pmdg.com

        Comment


        • CarloQantas
          CarloQantas commented
          Editing a comment
          Thanks Chris, I’ll try that one. And I’ll be sure to put my last name as well.
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