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[11FEB20] Operations Center 2.0 rolling out now

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    [11FEB20] Operations Center 2.0 rolling out now

    Captains,

    We have just commenced the update process to bring our global customer base up to date with the new PMDG Operations Center 2.0.

    Installation Instructions:
    • PMDG Operations Center 2.0 is a direct replacement for PMDG Operations Center.
    • To receive the update is simple: Simply run Operations Center and as the update propagates globally, you will eventually see the red "Update Available" chip appear and OC1 will offer you the opportunity to install an update. Obviously, yes- you want to install that update.
    • When you do, the update process will handle the rest for you, and you will be left with a shiny, new PMDG Operations Center 2.0

    Some Things to Now:
    • Transition to PMDG OC2.0 is mandatory for all users.
    • PMDG OC2 is the foundation of future growth, to include eventually all product installation/maintenance/updating.
    • PMDG OC2.0 will be the entry portal for PMDG Global Flight Operations.
    • PMDG OC2.0 is a 64bit program, meaning that you MUST have a 64bit version of windows. (99.24% of the installed windows base is using one so you are probably good here...)
    • PMDG OC2.0 is compatible with FSX, FSX-SE, P3D v3, P3D v4 and will eventually support future MSFS and P3D platforms as well if/when they are released.

    So why the update if we didn't add new functionality for you? (yet!) With this update, we are now able to more easily provide customer micro-updates, livery updates and management, etc. OC1 was a very limited platform that outgrew it's original design. PMDG Operations Center 2.0 is a much more well written product that will allow us to securely deliver full products, updates and some components of technical support in order to improve the overall user experience.

    PMDG Operations Center 2.0 is the bedrock upon which Global Flight Operations will run, so we are excited to finally have this step accomplished as it brings us closer to GFO release.

    As you make the transition: It is possible that OC2 will show you a bunch of notifications related to any liveries you have installed at the time of update. We recommend that you simply pass through the update page by pressing DISMISS on each of them the first time, then close OC2 and relaunch the application. This will allow it to be all-caught-up in managing your liveries for you.

    Let us know if you have any questions- we are here to help.

    NOTAM FOR ALL WINDOWS 7 32bit (and WinXP, etc?) users:
    • Do not install this update. If you do, it will disable the PMDG Operations Center 1.0.
    • You cannot use the PMDG Operations Center 2.0 because it is a 64bit program.
    • Effective 01MAR20, we will be turning off online support for PMDG Operations Center 1.0 so we recommend you take the time to upgrade your windows platform to windows 10. (64bit operating systems have been the norm for a decade... we just can't support 32bit windows any longer!)
    • This notam is related ONLY TO WINDOWS. It doesn't matter which sim you have, you have to be on a 64bit windows platform.
    • If you didn't read this notam and/or tried the update anyway- please reach out to tech support for help getting OC1 running before the 01MAR cutoff mentioned above.
    Robert S. Randazzo
    PMDG Simulations
    http://www.pmdg.com



    #2
    Question. If we bought the NGXu dont we already have OC2? Or is this OC2 v***?
    Alex Kulak
    PMDG Studier and flyer
    Ramp Agent

    Comment


    • Ephedrin
      Ephedrin commented
      Editing a comment
      Try it out 😛

    #3
    Originally posted by Swaluver88 View Post
    Question. If we bought the NGXu dont we already have OC2? Or is this OC2 v***?
    NGXu customers already have the OC2, correct.

    Regards,
    Chris
    Chris Powell
    PMDG Simulations
    http://www.pmdg.com

    Comment


      #4
      Awesome! Now I don’t have to provide manual files for paints other than the NGXu!! I love the new Ops Center. You guys did a great job with it. I can’t wait for the new features to become active
      Brian Swintal
      https://fsai-repaints.com/

      Comment


        #5
        So how is everyone liking the new 2.0?
        Last edited by azylman1; 12Feb2020, 01:07.
        Regards,

        Aaron Zylman

        Comment


          #6
          I ran it as an administrator, did the update, and now I am getting "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

          How do I get the files to reinstall? Win 10 64

          Thanks,
          Nick Crate

          Comment


          • jerwin
            jerwin commented
            Editing a comment
            I received the same error. I have submitted a ticket.

            Jim Erwin

          #7
          Originally posted by nrcrate View Post
          I ran it as an administrator, did the update, and now I am getting "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

          How do I get the files to reinstall? Win 10 64

          Thanks,
          Nick Crate
          Nick, my apologies. This error happens due to a VC++ Runtime mismatch. I've rebuilt the update to take this into account - it should apply cleanly for all now.

          To repair your installation, please download http://downloads.pmdg.com/operations...oc1_repair.zip and place the two files therein in your C:\Program Files (x86)\PMDG Operations Center directory. (Overwrite the two files that are in there.) Now you'll be able to run OC1 again and re-apply the update to take you up to OC2.

          Regards,
          Chris
          Chris Powell
          PMDG Simulations
          http://www.pmdg.com

          Comment


            #8
            Thankyou pmdg for the information update.
            Danny Z.Cebis

            Comment


              #9
              Do we still have the option for the different sound settings?
              Regards,

              Aaron Zylman

              Comment


                #10
                Looking foreword to see products purchase capability included in OC 2 in near future.
                Ali A.

                Comment


                  #11
                  Hello!

                  If I use the OC 2 since NGXu release should I do anything?

                  Thanks in advance!
                  Zoltan Junkuncz

                  Comment


                    #12
                    Just to make sure, so we DON'T need to unistall our liveries prior to installing OC2, as it was previously suggested?
                    James Goggi

                    Comment


                      #13
                      Originally posted by jgoggi View Post
                      Just to make sure, so we DON'T need to unistall our liveries prior to installing OC2, as it was previously suggested?
                      You do. Uninstall any PMDG liveries that were installed with OC1 do the update and install with OC2.
                      Chris Makris (Olympic260)
                      PMDG Technical Support
                      http://www.pmdg.com

                      Comment


                      • vadriver
                        vadriver commented
                        Editing a comment
                        chris

                        pmdg liveries don't include house liveries, just airline liveries from the download center ...... yes ?

                      #14
                      Originally posted by jumee38 View Post
                      Hello!

                      If I use the OC 2 since NGXu release should I do anything?

                      Thanks in advance!
                      No you have OC2 so no actions are needed
                      Chris Makris (Olympic260)
                      PMDG Technical Support
                      http://www.pmdg.com

                      Comment


                        #15
                        Originally posted by cmakris View Post

                        You do. Uninstall any PMDG liveries that were installed with OC1 do the update and install with OC2.
                        Where has this been suggested? Ididnt uninstall anything prior to updating to OC2. So what now to do?
                        Regards, Otto Schäfer

                        Comment


                        • hasse29
                          hasse29 commented
                          Editing a comment
                          Don't worry, nothing breaks. You just have some liveries on your hard drive doing nothing. No danger.

                        #16
                        When trying to re-install the official PMDG liveries for the DC-6, OC2 first downloads something and then reports that it is unable to open one or more necessary files.

                        Michael
                        Michael Thesen

                        Comment


                          #17
                          I got OC2 with the NGXU installed and OC1 with 777 etc. If I update OC1 will it merge with the new OC2. The products and liveries of 777 747 are already in OC2. Can I and how do I remove the old OC1?

                          Comment


                            #18
                            Originally posted by Michael Thesen View Post
                            When trying to re-install the official PMDG liveries for the DC-6, OC2 first downloads something and then reports that it is unable to open one or more necessary files.

                            Michael
                            Known, ignore it for now, the livery is installed correctly. DC6 does not have the registration.ini file that other products have.
                            Chris Makris (Olympic260)
                            PMDG Technical Support
                            http://www.pmdg.com

                            Comment


                              #19
                              Originally posted by Elmar Wegerle View Post
                              I got OC2 with the NGXU installed and OC1 with 777 etc. If I update OC1 will it merge with the new OC2. The products and liveries of 777 747 are already in OC2. Can I and how do I remove the old OC1?
                              Please add a signature to your profile in order to ensure that your posts are signed, real name first and last.. You were advised/agreed to this requirement when initially establishing an account. Thank you!

                              https://forum.pmdg.com/forum/main-fo...pdated-25feb19

                              If you have OC2 then there is nothing to do. You can remove the OC1 by deleting the C:\Program Files (x86)\PMDG Operations Center folder
                              Chris Makris (Olympic260)
                              PMDG Technical Support
                              http://www.pmdg.com

                              Comment


                                #20
                                Thanks Chris. Apologies for not signing the post. Deleted it and everything is fine
                                Kind regards Elmar Wegerle

                                Comment


                                  #21
                                  I opened the OC1 and installed the OC2 but I can't find the folder where it is installed. No shortcut on the desktop. The C:\Program Files (x86)\PMDG Operations Center folder is empty and nothing to be seen in the start menu of WIN 10! What to do now?

                                  Regards
                                  Hans Kampman
                                  Hans Kampman

                                  Comment


                                  • Krielkip
                                    Krielkip commented
                                    Editing a comment
                                    Resolved! Fortunately I had a backup of OC1 which I could reinstall and the second time the update to OC2 succeeded!

                                    Regards,
                                    ​​​​​​​Hans Kampman

                                  #22
                                  Originally posted by Krielkip View Post
                                  I opened the OC1 and installed the OC2 but I can't find the folder where it is installed. No shortcut on the desktop. The C:\Program Files (x86)\PMDG Operations Center folder is empty and nothing to be seen in the start menu of WIN 10! What to do now?

                                  Regards
                                  Hans Kampman
                                  OC2 should be under C:\Users\{username}\AppData\Roaming\PMDG\PMDG Operations Center
                                  Chris Makris (Olympic260)
                                  PMDG Technical Support
                                  http://www.pmdg.com

                                  Comment


                                    #23
                                    Okay So I understand we need to uninstall liveries that were downloaded through OPS centre, but what about if we have third party liveries? For example liveries from AVISM library... etc. Do we need to uninstall them as well before running the update?

                                    Update: Found Rob's previous post on preparing for the update so that answers my question.
                                    Last edited by Captain748; 12Feb2020, 12:29.
                                    Usama Ahmed

                                    Comment


                                      #24
                                      OC2 is lacking quite a bit in my opinion. I cannot manage aircraft configurations as we could before. Also cannot find any way to change the sound quality (I prefer the lower quality when simming on the laptop at work as opposed to the desktop at home) or find any way to make additional purchases. The layout seems so Windows ‘98.
                                      Regards,

                                      Aaron Zylman

                                      Comment


                                        #25
                                        Originally posted by azylman1 View Post
                                        OC2 is lacking quite a bit in my opinion. I cannot manage aircraft configurations as we could before. Also cannot find any way to change the sound quality (I prefer the lower quality when simming on the laptop at work as opposed to the desktop at home) or find any way to make additional purchases. The layout seems so Windows ‘98.
                                        The options and sounds were only available for the 777. None of the other products had it. Following the same these were removed from the 777 as well in OC2. You can select the options from the FMC.
                                        Chris Makris (Olympic260)
                                        PMDG Technical Support
                                        http://www.pmdg.com

                                        Comment


                                          #26
                                          Friends,

                                          This from an infrequent visitor to the forums. This thread's top post indicates that we all need to install the new Operations Control v2.0 before March 1, that is within the next 17 days. Fine.

                                          And that post gives plenty of details about how to proceed. Again, great. However, apparently additional steps are required beyond those listed. (Perhaps uninstalling prior livery downloads. Maybe something with third party liveries...explained in another post elsewhere. Would that be this post and thread from two weeks ago?)

                                          All this is a challenge for those of us who are not regulars. Might you be so kind as to round up the additional instructions, and the extra information (such as the DC-6 comment about a programming glitch), so that we amateurs can stay with the program?

                                          Thanks much for your work,
                                          Michael MacKuen
                                          Last edited by Michael.MacKuen; 12Feb2020, 16:30.
                                          Michael MacKuen

                                          Comment


                                            #27
                                            OC 2 updated as per the instructions by Capitan Randazzo and crew. An odd observation though, regarding the NGX. I realised that the P8 poseidon liveries to download are not available anymore. From the top of my head, I can't quite remember which squadrons they were from.
                                            Other than that, everything is working ok so far.
                                            Mykel Talab

                                            Comment


                                              #28
                                              Mykel,

                                              The P8s might have been missed. We'll check.
                                              Robert S. Randazzo
                                              PMDG Simulations
                                              http://www.pmdg.com


                                              Comment


                                                #29
                                                Originally posted by cmakris View Post

                                                The options and sounds were only available for the 777. None of the other products had it. Following the same these were removed from the 777 as well in OC2. You can select the options from the FMC.

                                                Ok understood. Thanks!
                                                Regards,

                                                Aaron Zylman

                                                Comment


                                                  #30
                                                  Regarding the new Operations Center i have to say that i find the UI much worse than the old one. It looks old fashioned and unintuitive.

                                                  Regards
                                                  Christian Vodak

                                                  Comment

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