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[06MAR19] Update for 747 fleet is pending & RSR needs some help. (No, really. I do...)

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  • rsrandazzo
    replied
    Dan,

    We are not finding anything amiss- and it appears to be humming right along for most.

    Grab the log file and attach it here so we can take a look to see what your hang up is?

    c:/Users/<account name>/AppData/Roaming/PMDG/PMDG Operations Center/Updater/pmdg_updater_log.txt

    To save time, delete the file, then try the update, THEN send us the new file. Will keep us from having to scroll through years of accumulated data...

    Leave a comment:


  • Ridz_yssy
    replied
    Originally posted by blueng View Post

    "This is Shanwick / Gander oceanic clearance Delivery, message to all 747 drivers crossing atlantic, to land at nearest suitable airport to get a latest update from PMDG."
    I just landed in the ocean half way from Sydney to Changi told the passengers i gotta go !

    Leave a comment:


  • Wise87
    replied
    Originally posted by Bhavin1820 View Post
    Ooooo man am 1700NM away from MMUN, taking some French holiday seekers. Choices choices, end flight to update or delivery them to the beach??
    I would keep flying until they fix the -400 update. It's not installing for a few of us.

    Leave a comment:


  • blueng
    replied
    Originally posted by Bhavin1820 View Post
    Ooooo man am 1700NM away from MMUN, taking some French holiday seekers. Choices choices, end flight to update or delivery them to the beach??
    "This is Shanwick / Gander oceanic clearance Delivery, message to all 747 drivers crossing atlantic, to land at nearest suitable airport to get a latest update from PMDG."

    Leave a comment:


  • Bhavin1820
    replied
    Ooooo man am 1700NM away from MMUN, taking some French holiday seekers. Choices choices, end flight to update or delivery them to the beach??

    Leave a comment:


  • rsrandazzo
    replied
    Gents,

    Give us a few moments- we're looking into it.

    Leave a comment:


  • Griff
    replied
    Same here. 748 installed fine....747 updater crashes while trying to apply the update.

    Leave a comment:


  • Ephedrin
    replied
    Originally posted by Wise87 View Post

    Same here, keeps saying new update available. Run the update and when I open the Ops Center it keeps saying the same thing.
    then we will most likely have to download a new installer from the PMDG website... Let's wait for the official announcement by Robert.

    Leave a comment:


  • Wise87
    replied
    Originally posted by FDX706 View Post

    Any having issues with the 747V3 update not downloading or quitting. The -8I seems to be fine.

    v/r

    Darren Esannason
    Same here, keeps saying new update available. Run the update and when I open the Ops Center it keeps saying the same thing.

    Leave a comment:


  • FDX706
    replied
    Originally posted by Ephedrin View Post
    the update has been released.
    Any having issues with the 747V3 update not downloading or quitting. The -8I seems to be fine.

    v/r

    Darren Esannason

    Leave a comment:


  • Ephedrin
    commented on 's reply
    afaik all liveries support PBR as long as the model does. However if you want to get the most out of it you need the painter to take care of it too.

  • Ephedrin
    replied
    the update has been released.

    Leave a comment:


  • RichieFly
    replied
    Since we're waiting around; not doing anything. A question:
    The PBR support requires all new liveries to be released? Or, is it more: polished aluminum liveries really show off the new effect and there needs to be more of them?
    Thanks

    Leave a comment:


  • Bhavin1820
    replied
    From your mouth to Roberts fingers lol

    Leave a comment:


  • Wise87
    replied
    Originally posted by Bhavin1820 View Post
    Seems more then likely Monday now, as Robert mentioned not wanting to release during weekends to give a break. We will just have to fly few more days with sun but no shine lol
    They said "We are anticipating pushing the update (finally!) later today, Friday" so unless something has gone wrong I still believe it will release later this evening. I know they mentioned they will no longer release updates on Fridays and Saturdays but RSR wouldn't have said Friday if that was not the case.

    Leave a comment:


  • Bhavin1820
    replied
    Seems more then likely Monday now, as Robert mentioned not wanting to release during weekends to give a break. We will just have to fly few more days with sun but no shine lol

    Leave a comment:


  • Jd_jay
    replied
    Originally posted by blueng View Post

    why saturday in UK ? now it is Friday there and in EU too

    but then I doubt, cuz they said "no-way" for Friday release as a new rule
    Because when Robert/PMDG says later today on a Friday they are talking in their time, US time, so as they are a good few hours behind UK time that will most probably make it Saturday in the UK when the update is pushed.

    Leave a comment:


  • blueng
    replied
    Originally posted by Nyxx View Post

    Good to see nothing has changed
    that will be Saturday in the UK ?
    why saturday in UK ? now it is Friday there and in EU too

    but then I doubt, cuz they said "no-way" for Friday release as a new rule
    Last edited by blueng; 08Mar2019, 18:02.

    Leave a comment:


  • Ephedrin
    replied
    Originally posted by DDowns View Post

    Something else went wrong. I updated content and only step required was to delete the SITUATION in the [USERINTERFACE] section of prepar3d.cfg, to stop P3D from attempting to load my default scenario with the BE-58, and create a new default scenario with the Mooney Bravo (M20M).

    Updating the content should not impact any installed sceneries or addon aircraft. In fact, all of Orbx is still in scenery.cfg so it's not a matter of using the xml method at all. The content includes the Scaleform feature so the menu screens that open within P3D for GSX or Active Sky will slightly change. Other than the unexpected impact on displaying wing and nacelle shinny leading edges, there is no other impact.
    No it really shouldn't. However after a content update I see red crosses on several AS airports where objects are missing. I'll have a look at it and if it happenes again after the 4.5 update I'll ask Aerosoft about that. thanks for the heads up that it really should not be like that.

    Leave a comment:


  • Nyxx
    replied
    Originally posted by rsrandazzo View Post
    Captains,

    Stay tuned for update... It won't be tonight, but possibly wednesday or thursday.
    Good to see nothing has changed
    Originally posted by rsrandazzo View Post
    We are anticipating pushing the update (finally!) later today, Friday.
    that will be Saturday in the UK ?
    Last edited by Nyxx; 08Mar2019, 17:29.

    Leave a comment:


  • blueng
    replied
    Originally posted by rsrandazzo View Post
    Quick inline update:

    We sat on our hands a bit waiting for some feedback on our research from Lockheed Martin. They confirmed our findings, so we are now certain of the instructions to have users update both the client and content in order to effectively see the PBR treatment on aircraft models is valid.

    I'm not sure what they will do with the information, but having seen their responsiveness I am certain they will handle it with adapted instructions or adapted installation processes pretty quickly.

    We are anticipating pushing the update (finally!) later today, Friday.


    Well, it is gonna be a great weekend ahead Thanks for the update
    Last edited by blueng; 08Mar2019, 12:27.

    Leave a comment:


  • fernando.boeing
    replied
    Great News RSR!! Thank you PMDG!!

    Leave a comment:


  • Grapeno1
    replied
    Great News. I'll be looking forward to the update. Thanks

    Leave a comment:


  • Christopher Low
    replied
    Looking forward to the update. Does this also resolve the "missing RAAS announcement" problem with the 747 freighters?
    Last edited by Christopher Low; 08Mar2019, 10:03.

    Leave a comment:


  • Peter Webber
    replied
    Great news! Thanks!

    Leave a comment:


  • rsrandazzo
    replied
    Quick inline update:

    We sat on our hands a bit waiting for some feedback on our research from Lockheed Martin. They confirmed our findings, so we are now certain of the instructions to have users update both the client and content in order to effectively see the PBR treatment on aircraft models is valid.

    I'm not sure what they will do with the information, but having seen their responsiveness I am certain they will handle it with adapted instructions or adapted installation processes pretty quickly.

    We are anticipating pushing the update (finally!) later today, Friday.



    Leave a comment:


  • Wise87
    replied
    Unless I read the original post wrong the update was looking like this Wed or Thru. Something must still be broken. Good catch and look forward to the update. Does the not releasing on Fri/Sat still apply? If so than we can look forward to it sometime next week.

    Leave a comment:


  • TP Elven
    replied
    Looking forward to the new update

    Leave a comment:


  • Wise87
    replied
    Are we still optimistic?
    Last edited by Wise87; 07Mar2019, 22:59.

    Leave a comment:


  • DaveCT2003
    replied
    Originally posted by DDowns View Post

    Something else went wrong.

    Good to see you here Dan!

    Leave a comment:

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