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[06FEB20] NGXu products updated to 2.91.0122 to cure a model animation issue...

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    [06FEB20] NGXu products updated to 2.91.0122 to cure a model animation issue...

    Captains,

    Late in the evening of 05FEB20, we found that we had a corrupt output process that affected animations on ALL of the 737NGXu external models. This required a reissue to correct the problem so that it wouldn't impact you beyond the additional update cycle.

    Base Package NGXu:
    As of a few moments ago, you should see an update flag in Operations Center 2.0 indicating that the base package has an update available for you. That will get you up to the most current version from wherever you are. NOTE: This update is only available via micro update for the base package.

    Expansion Package NGXu:
    We replaced the new 600/700 installer at around 0530Z, changing the original 2.91.0121 installer for a new 2.91.0122 version. If you don't know which version you have installed, simply do this:

    1) Launch Operations Center 2.0
    2) Click on AIRCRAFT UPDATES
    3) Look for your PMDG 737-600/700 NGXu for Prepar3D entry.

    If this entry ends in 121, then uninstall the 600/700 and redownload from your account. Then reinstall.

    If this entry ends in 122, then you have the updated version and no further action is required.

    We will issue a micro-update for the 600/700 later in the day if anyone cares to simply wait for that.

    Sorry for the hiccup- but also thank you to a few of you who helped us confirm the issue quickly so that we could dial in a fix.
    Robert S. Randazzo
    PMDG Simulations
    http://www.pmdg.com



    #2
    Thanks for your time and effort to resolve this problem.
    Best of luck,
    STEFAN ĐORĐEVIĆ

    Comment


      #3
      The issue is confirmed fixed in my end, thanks for the quick reponse.
      Bai Jian

      Comment


        #4
        Thanks for the updates and all of the hard work, loving the 700! The steering feels much better now!
        Zsolt Szivak

        Comment


          #5
          Zsolt,

          Glad to hear that- thanks for the feedback. It has been a learning curve. Literally.
          Robert S. Randazzo
          PMDG Simulations
          http://www.pmdg.com


          Comment


            #6
            ops center 2 update?

            Comment


              #7
              Originally posted by Aviationgeek View Post
              ops center 2 update?
              Trying to get your post count up?
              Tim Barker FAA ATCS

              Comment


              • exstense
                exstense commented
                Editing a comment
                It says ‘banned ’. So problem is solved 🥳
                I always look for updated posts, and then having this kind of nonsens is a waist of time. I want to be informed with information we all benefit from.

              • Tbarker1989
                Tbarker1989 commented
                Editing a comment
                That was what I was getting at. Every update he would post asking for information non-stop. I get he wanted it but you do not have to post on every single update.

              #8
              Hey Everybody,

              It is *exceedingly* unusual for us to ban someone from the PMDG forum- and it would be understandable if you read this thread and reached the conclusion that we removed Anthony Gianopoulos (aka Anthony Miller, aka AviationGeek) for badgering us over and over with the same question.

              That conclusion would be incorrect.

              Mr Gianopoulos was removed from the PMDG forum because he threatened to kill the wife and children of a member of the PMDG team slightly more than a year ago.

              I want you to re-read that line, and consider the seriousness of what I have written.

              In the time that has passed since I founded PMDG in August of 1997, we have had some folks act up and act out in our forum here and over at AVSim. Sometimes, especially in the anonymous world of the internet, individuals let their anger run away with their fingertips and they write things that they would never say in person. In 22+ years of running our online presence I have seen a few really regrettable things said- both to us and to members of our community. If you have spent time here, you know I am relatively intolerant of folks attacking one another as I think it takes away from the sense of community here.

              Often, the best approach to folks who act up is to turn the other cheek, or in the case of forum management, to enact policies that allow us to dial down conflict between users on the occasion that it happens.

              In a team like PMDG, we are a very tight knit group. We have gone through two decades together, including most of our weddings, major anniversaries, the birth of our children, graduations, family crises, and unfortunately in some cases even deaths. We have a strong internal culture in which we demand a lot from one another, but we look after one another. In my role as the head of the company I feel a strong sense of responsibility for the families who make their living from PMDG and in many cases I am close with the wives and children of our team. Many of them are like adopted nieces and nephews to me- and I love them dearly.

              This being the case you can certainly understand my rigid and total intolerance of Mr. Gianopoulos. He did not simply spout off in a moment of anger, he made a very specific and detailed threat against members of the PMDG family.

              I am not going to give you much detail of what happened after FBI became involved, except to say that during that process Mr. Gianopoulos was also advised that he is not welcome here. He will never be welcome. He is a clearly disturbed individual who very much would benefit from therapy and/or medical intervention and I will not have him enjoy the comradeship of this place or the folks who make this little spot on the internet enjoyable because he does not deserve such comfort.

              So next time you see me poke into a thread and remind folks to get along and be kind to one another- remember this thread. This is why I don't want to see anyone wasting time attacking someone else.

              Robert S. Randazzo
              PMDG Simulations
              http://www.pmdg.com


              Comment


              • wijnand
                wijnand commented
                Editing a comment
                Im very sorry to read that. My regards to this PMDG member.

                Wijnand Lindelauf (EHBK)
                Last edited by wijnand; 17Feb2020, 08:39. Reason: Edited for signature

              #9
              Completely understandable.
              Tim Barker FAA ATCS

              Comment


                #10
                I’m absolutely speechless Robert reading this i just don’t know what to say.
                Danny Z.Cebis

                Comment


                  #11
                  Originally posted by rsrandazzo View Post
                  I am not going to give you much detail of what happened after FBI became involved, except to say that during that process Mr. Gianopoulos was also advised that he is not welcome here. He will never be welcome. He is a clearly disturbed individual who very much would benefit from therapy and/or medical intervention and I will not have him enjoy the comradeship of this place or the folks who make this little spot on the internet enjoyable because he does not deserve such comfort.
                  Fair point, but was this something that happened recently? I know you said the incident itself happened a little more than a year ago, but seeing as he had been on the forum for just that long, I'm curious as to how he managed to stay on the forum for as long as he did unless he misrepresented his identity on here.
                  Captain Kevin

                  Kevin Yang

                  Comment


                    #12
                    Kevin,

                    His identity was concealed here using a false name. I began to have suspicions based upon the nature of his behavior, but for legal reasons (and- lets be honest- because sometimes I am wrong) we took our time to do research, to catalog and to investigate.

                    When I had incontrovertible proof from three different sources, I felt I had ruled out coincidence enough to act.

                    All of this information had to go through our legal counsel for review as well, since he will be forwarding it along for further handling by others in order to document that the instructions provided to the individual were not followed.

                    Robert S. Randazzo
                    PMDG Simulations
                    http://www.pmdg.com


                    Comment


                      #13
                      Originally posted by rsrandazzo View Post
                      Kevin,

                      His identity was concealed here using a false name. I began to have suspicions based upon the nature of his behavior, but for legal reasons (and- lets be honest- because sometimes I am wrong) we took our time to do research, to catalog and to investigate.

                      When I had incontrovertible proof from three different sources, I felt I had ruled out coincidence enough to act.

                      All of this information had to go through our legal counsel for review as well, since he will be forwarding it along for further handling by others in order to document that the instructions provided to the individual were not followed.
                      The NGXu purchase probably helped to figure it out. Since you probably had his real name in the order and correlated the order with the forum post. It is always good to do your due diligence especially with these kinds of things.
                      Tim Barker FAA ATCS

                      Comment


                        #14
                        Originally posted by rsrandazzo View Post
                        His identity was concealed here using a false name.
                        Copy. Figured as much. Makes sense.
                        Captain Kevin

                        Kevin Yang

                        Comment

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