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[29JAN20] NOTAM: Today's planned update/release is in holding... Sorry.

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    [29JAN20] NOTAM: Today's planned update/release is in holding... Sorry.

    Captains,

    We were planning to release the PMDG 737NGXu Base Package update and the PMDG 737-600/700 Expansion Package today, 29JAN20.

    Unfortunately, my schedule changed and I have been called out to fly a three-day trip, returning late in the day on Friday.

    During our Thursday afternoon call, we will reschedule the release and let you know- but it is likely we will simply hold until a week from Wednesday in order not to put the release on a saturday which places a coverage requirement on the support team over the weekend.

    You will notice that we are going to begin pushing more and more updates on Tue/Wed as it makes sense to us from a coverage and attention span standpoint and also allows the team to know that they won't be unexpectedly on call due to any of the accidental things that can go wrong with an update/release.

    Okay- so stay tuned... we'll keep you posted on the schedule change. Apologies for the late change. It is pretty unusual I get a schedule change this late in the game.

    Robert S. Randazzo
    PMDG Simulations
    http://www.pmdg.com



    #2
    One never know what the future holds... You'll find us lurking around here Robert

    Cheers!
    Regards, Orjan Polman.
    ENGM

    Comment


      #3
      No problem,there's always a replacement aircraft in the hangar
      Jude Bradley
      System specs: Windows 10 Pro 64-bit, i9-9900KF Gigabyte Z390, RTX-2070, 32GB RAM Prepar3D V5 X-Plane 11.50 Beta tester for MS2020

      Comment


        #4
        Thanks for the update.
        Sylvester Archibald

        Comment


          #5
          Hope everything is in order Robert and appreciate for letting us know.
          Danny Z.Cebis

          Comment


            #6
            I would say that I am excited to hear the news. But that would be a lie. I will say that getting the news is better than being left in the dark. So no frustration to the bad news. I like the transparency.

            Thanks!
            Tim Barker
            FAA Air Traffic Control Specialist

            Comment


              #7
              Too bad.
              I have no work for today and tomorrow and I thought that I could fly the expansion. But should be no problem to me. Can`t wait for the new release date. Thanks for your update to the community.
              Regards from Cologne,
              Tobi

              Comment


                #8
                I´m not disappointet, cause this morning I had the strange feeling that something like this would happen.
                A week more or less i the Hangar doesn´t matter. At least there is a chance for a wednesday update for DCS that can keep me occupied.
                Finn Jacobsen
                PC Spec.: i7 3770 3.4 Ghz, 16GB RAM, Nvidia GTX 960 4 GB, Windows 7 Home Edition

                Comment


                  #9
                  Maiden flight delays are common. No problem at all
                  i7-6700k, GTX 1080TI, 32GB DDR4 RAM @2666MHz, 4k
                  Marc Ehnle

                  Comment


                    #10
                    No worries Robert. The sim takes a back seat to real life for all of us sometimes.
                    Dan Morand
                    i7-7700k OC 4.8, 16GB RAM, EVGA GTX 1080 Ti SC2

                    Comment


                      #11
                      Originally posted by smaddox

                      Wait- is this not the support team's job? They get paid to do this, right? It doesn't seem right to miss a product release date, then delay it further than you have to just so that your employees can enjoy a relaxing weekend.

                      Maybe that opinion is a bit dense, and certainly not popular with the PMDG support staff. I'm just taking the opportunity to see this from the customer side of things, because usually I'm the one working the weekend.
                      It’s their weekend, mate. I doubt they get paid to work 365 days a year. People need time off.
                      Rudy Fidao

                      Comment


                        #12
                        Originally posted by smaddox
                        to miss a product release date
                        Release date? PMDG?

                        As long as I can remember PMDG releases have been followed by very quick updates, sometimes even the same day, for various reasons. Often it was the fact that it has been released to thousands of different systems and people. Showstoppers had to be fixed etc. Robert is the CEO, the one who owns PMDG and makes the decisions. I guess all of them. Additionally he has coded a big part of the airplane. All above the difficulties of the ground model are up to him. Imagine 10000 peiple paid for the expansion coming with updates to the 800 and the airplane goes crazy. Worse: it crashes P3D during load. And the one who has coded it is on a three days trip. No, really, better wait for him to return.

                        Weekends are weekends. There‘s always someone there for support even on Sunday evenings but there‘s no need to make it worse by a friday night release.
                        i7-6700k, GTX 1080TI, 32GB DDR4 RAM @2666MHz, 4k
                        Marc Ehnle

                        Comment


                          #13
                          Originally posted by smaddox

                          Wait- is this not the support team's job? They get paid to do this, right? It doesn't seem right to miss a product release date, then delay it further than you have to just so that your employees can enjoy a relaxing weekend.

                          Maybe that opinion is a bit dense, and certainly not popular with the PMDG support staff. I'm just taking the opportunity to see this from the customer side of things, because usually I'm the one working the weekend.
                          Yes we paid to do this, and we do work on weekends and holidays and around the clock as anyone who has opened a ticket knows from our timely replies. Have you thought that we are humans as well and we have families and that we might have already scheduled family activities over the weekend? Support for a release day/night is 1000000% different that a normal support day.
                          Chris Makris (Olympic260)
                          PMDG Technical Support
                          http://www.pmdg.com

                          Comment


                            #14
                            Originally posted by cmakris View Post

                            Yes we paid to do this, and we do work on weekends and holidays and around the clock as anyone who has opened a ticket knows from our timely replies. Have you thought that we are humans as well and we have families and that we might have already scheduled family activities over the weekend? Support for a release day/night is 1000000% different that a normal support day.
                            Noted. I wrote a post before my morning coffee and did not consider the fact that release support is a huge undertaking (whoops 😳).

                            I even went back to proof read and made an edit to it mentioning how dense I sounded. Why I didn't just delete is beyond me. Sometimes I do some weird things before my morning coffee. Addicted to caffeine? Nahhhh.
                            Steven Maddox
                            FAA ATP CFII

                            Comment


                            • Ephedrin
                              Ephedrin commented
                              Editing a comment
                              😂😂 I know exactly what you mean

                            #15
                            Originally posted by smaddox View Post

                            Noted. I wrote a post before my morning coffee and did not consider the fact that release support is a huge undertaking (whoops 😳).

                            I even went back to proof read and made an edit to it mentioning how dense I sounded. Why I didn't just delete is beyond me. Sometimes I do some weird things before my morning coffee. Addicted to caffeine? Nahhhh.
                            Yea I know the feeling... Not dare to turn on the computer in the morning without first having some coffee
                            Chris Makris (Olympic260)
                            PMDG Technical Support
                            http://www.pmdg.com

                            Comment


                              #16
                              I appreciate the update and look forward to the release next week!
                              Robert Sutherland

                              Comment


                                #17
                                Junior Manned? Thanks for the update Captain!
                                Randall Coultas

                                Comment


                                  #18
                                  Not being bad, but can't someone else release the 737 600.700 expansion

                                  Comment


                                    #19
                                    Thanks for the update! Could you share what the price will be for the expansion pack?

                                    Regards,
                                    Dan
                                    Dan Pergau
                                    Barrie, Ontario
                                    Alienware Aurora R5 - Saitek Pro Controllers - Dell U3415W

                                    Comment


                                      #20
                                      I didn't know Captain Robert was still flying for work. Is he still flying for an airline, or private stuff?
                                      Paul Gugliotta

                                      Comment


                                        #21
                                        Originally posted by paolo View Post
                                        Not being bad, but can't someone else release the 737 600.700 expansion
                                        Maybe there some minor fixes to do.
                                        Regards from Cologne,
                                        Tobi

                                        Comment


                                          #22
                                          Originally posted by paolo View Post
                                          Not being bad, but can't someone else release the 737 600.700 expansion
                                          No, if it was possible it would be done.
                                          Please add a signature to your profile in order to ensure that your posts are signed, real name first and last.. You were advised/agreed to this requirement when initially establishing an account. Thank you!

                                          https://forum.pmdg.com/forum/main-fo...pdated-25feb19
                                          Chris Makris (Olympic260)
                                          PMDG Technical Support
                                          http://www.pmdg.com

                                          Comment


                                            #23
                                            Originally posted by cmakris View Post

                                            Yea I know the feeling... Not dare to turn on the computer in the morning without first having some coffee
                                            I hear ya Chris!
                                            This is me using the warp brush trying to align Madagascar just right on my ASky tail before my morning coffee.
                                            NOTE: I dont paint without my morning coffee anymore. 🤣

                                            4noPq1.jpg
                                            Regards, Steve Dra
                                            Click here to download my paints

                                            Comment


                                            • Michael Codd
                                              Michael Codd commented
                                              Editing a comment
                                              Steve, It looks to me as if you might have the shakes and ended up spilling most of your coffee on the aircraft's tail! LOL

                                            #24
                                            Originally posted by Paulyg123 View Post
                                            I didn't know Captain Robert was still flying for work. Is he still flying for an airline, or private stuff?
                                            My first thought was that he had been called to a meeting at Microsoft re the new sim! 😉
                                            Cheers, Richard McDonald Woods
                                            i7-7700K @ 4.20 GHz, Win10, P3Dv5

                                            Comment


                                              #25
                                              Wow! I had always assumed PMDG had a staff of talented developers and project managers to deligate to. Evidently Robert does all tthat himself AND holds down a part time job flying. That makes the delays a lot more understandable and PMDG'S accomplishments a whole lot more impressive!

                                              Good flying and looking forward to the 600/700, GFO and hopefully an updatef 777!
                                              Travis D. Perkins
                                              i7 9700k 5.0ghz, RTX2080, 32GB 40000mhz, AOC Agon 35"

                                              Comment


                                                #26
                                                what about oc2 is it released yet

                                                Comment


                                                • Martini
                                                  Martini commented
                                                  Editing a comment
                                                  afaik no, idk if this is also being delayed.

                                                • Tbarker1989
                                                  Tbarker1989 commented
                                                  Editing a comment
                                                  Lol like a broken record

                                                #27
                                                Thank you!! We appreciate transparency!
                                                You are the best!
                                                Fernando Porto

                                                Comment


                                                  #28
                                                  Thank you for the update. I am most excited that with the 737s out of the way, we are closer to the 777 update and... the mystical -200ER (with those fantastic RR engines )
                                                  Callum McLoughlin

                                                  Comment


                                                    #29
                                                    Originally posted by cmcloughlin View Post
                                                    Thank you for the update. I am most excited that with the 737s out of the way, we are closer to the 777 update and... the mystical -200ER (with those fantastic RR engines )
                                                    Or the Pratts.
                                                    Captain Kevin

                                                    Kevin Yang

                                                    Comment


                                                      #30
                                                      Originally posted by Captain Kevin View Post
                                                      Or the Pratts.
                                                      agreed! I can't wait for the PMDG 777!

                                                      well, I can wait, just looking forward to it. I need to get the 747 soon. been busy.
                                                      I will wait longer for realistic strut actuation.

                                                      Last edited by oblongmushroom; 29Jan2020, 20:42.
                                                      Ro Faulk

                                                      Monitor ROG PG27U 4K 144HZ
                                                      i9,9900K 5.0GHZ, 64GB RAM, SSD 2TB M.2 OS drive, Dual EVGA 2080Ti NVLinked GPU's, MSI, GODlike Z390 MB.

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