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[18JAN20] Warning About Operations Center - and Some Pending Product Updates

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    [18JAN20] Warning About Operations Center - and Some Pending Product Updates


    Happy Saturday, everybody.

    I have a few items to update you on today- one of which is quite important to anyone who has installed liveries for their PMDG products that were not created by PMDG.

    Operations Center 2.0 Global Rollout:
    In early February we are going to initiate the global rollout of PMDG Operations Center 2.0. When this happens, users of PMDG Operations Center 1.0 will receive a notification within the app indicating that there is an app update.

    The app will ask you if you wish to install the update. When you do, the app will install the new Operations Center 2.0.

    Functionality is the same, but the layout will be different. More efficient, a bit more businesslike as the Operations Center is poised to become the home for distribution of all PMDG download products as well as the launchpad for PMDG Global Flight Operations.

    What do you need to do to prepare? Generally speaking, we recommend uninstalling any liveries that you downloaded from PMDG using the original Operations Center. We recommend this because we have changed the way liveries are tracked, and if you transition to OC2 and then receive an update to an existing livery- it will cause it to duplicate in your livery list within the simulator. Not terminal, but untidy- and we all hate untidiness- so best practice is to simply uninstall all liveries that you downloaded from PMDG, then reinstall them once you have Operations Center 2.0.

    One note for those who have lots and lots of liveries installed that you installed manually, outside of the Operations Center 1.0 installation mechanism: (Some livery painters give you a zip file with some instructions, for example.) In *theory* these liveries will be fine, the OC update doesn't do anything with your aircraft.cfg files but Operations Center 2.0 tracks the presence of liveries a bit differently than Operations Center 1.0, so it might point them out to you as "requiring a repair" the first time you run OC2. Simply acknowledge the warning. The next time you run the application it's internal knowledge of your liveries will be up-to-date and you will be back to where you started.

    Invariably someone will ask "can i keep OC1?" The short answer is "No." Shortly after the OC2 transition is launched, we will disable all of OC1's capabilities except for it's ability to update itself- as this is the only way to ensure that we have a consistent user experience.

    PMDG 737NGXu 60/700 Expansion Package:
    We have been receiving quite a few requests from users wondering when this package will be ready for release. We are hoping to publish by end-of-month in January, possibly as soon as the coming week. The product itself is in beta testing and we are smoothing over a few rough spots before handing these two new airplanes to you. Pricing hasn't been set, but will probably be a bit lower than what you expect. With this update you will have all of the performance data for both body types added to the EFB, which will help with flight and performance planning.

    Included airplanes are the 737-600, 737-700, 737-700 Blended Winglet and 737-700 Split Scimitar Winglet airplanes.

    We are currently evaluating customer interest in a cargo variant expansion package for NGXu, as well as a BBJ/BBJ2 package.

    PMDG 737NGXu Base Package Update:
    Concurrent with the release of the PMDG 737NGXu 600/700 Expansion package mentioned above, we will be pushing to you a significant update for the base package. This update has been in testing for 10 days or so, with additional changes and fixes being added constantly. The focus of this update has been to improve predictive logic in the EFB, tune the flight model a bit more in all phases of flight, improve the physics model's inertia management (should show up as changes in both flight and in braking performance) as well as a number of logical corrections for various service reports we have logged since the product released back in November.

    [Standard Disclaimer: Please don't clog the thread with "did you" requests. We will publish a change list for you when the update pushes and you can read through it at that time!]

    PMDG 747 Queen of the Skies II Update: We are about to push an update to the 747 product line off to our testing teams. This update is focused on some general cleanup, some logical corrections to various systems and expanding the physics model to include ground handling inertia management. This update will include the ability to manually push the 747 while driving the pushback tug just as we introduced in the 737 product line back in November. (As someone who started his career as a ramper many (many many many) years ago- let me tell you that driving the tug under a 747 is fun! )

    Something else that will be of interest in the updated physics model: The 747 has body gear steering which dramatically improves ground handling by reducing the turn radius below what would normally be experienced by the airplane if the body gear were static. The 747-8, for example can reverse direction on a 175' wide runway (it uses 172' to do it) so long as the body gear are steering normally. If the body gear are disabled, then the turning radius changes dramatically and the radius of turn becomes an unwieldy 228', and requires quite a bit more power to keep the airplane rolling due to increased scrubbing friction as the body gear get dragged along the concrete.

    When we publish this update, I'll have some more interesting tidbits about how all of this works and how you can see the improvements in accuracy of the new physics model in full demonstration while taxiing this magnificent airplane...

    The update doesn't have a firm ETA as it depends upon testing results- but we are looking to publish this before month end.

    PMDG 777-200LR Base Package && PMDG 777-300ER Update:
    We have been promising to circle back for an update on this product line for some time, and the promise seems to get OBE on a regular basis. (sorry!) We are preparing a major update to hand over to our testing teams in approximately two weeks- and we hope that it will then roll out to you a few weeks after they receive it.

    This update is a massive sweep-up of various improvements we have made to system logic across all fleet types, cleaup of various service reports we have logged, addition of ground physics, ground handling physics, and inertial management to the physics model. It will also add PBR to the external models.

    For those interested to see the EFB come to the 777: That work is underway. It will not be included in this update, but will roll out once it has been completed and tested. The process of data importation to the EFB is a significant one. Each airframe takes about 80 man hours to accomplish just the data import process... It might be interesting to a few of you to learn that the EFB will get 200ER data during implementation. Run with that as you may.

    PMDG Global Operations Public Testing:
    In the coming weeks we are going to begin inviting certain members of this community to join a very limited early access period for PMDG Global Flight Operations. We have recently mapped out our phased implementation strategy to bring this exciting new simulation environment online- and the first batch of users will be hand-picked folks from within this forum. We chose some a group of users from frequent posters, individuals who consistently offer help and commentary, helpful criticism (of us- not someone else! ), issue reporting etc. We have even chosen a few folks who are ardent critics of us because we respect they manner in which they voice their opinion in this venue.

    [IMPORTANT NOTE: I will post here in the forum when the invitations go out. I will also let you know when those users begin testing so that you can follow along on the public pages for GFO and see their activity. We will appreciate that you understand that we cannot accept "can I join the team?" requests, nor will we respond to them. Please do not be offended- there are simply too many such requests whenever we talk about putting a new product into testing... We don't mean offense, we promise.]

    These folks will be given early access to PMDG Global Flight Operations as a way for us to test the entry procedures for new customers, and they will immediately have access to some of the features that will be available to all customers on "Go Live Day." After a short period, during which we will update/change the entry procedures based upon user feedback and experience, we will open the Early Access a bit wider. with an additional, larger invitation period during which we will begin turning on many of the advanced product features and using the Early Access customer load to test and be certain these features are ready for prime-time.

    We then plan to go through a period in which we increase customer access to PMDG Global Flight Operations in stages so that we can be certain all of the load balancing and communications systems behave as expected- and once confirmed PMDG Global Flight Operations will Go-Live for anyone interested.

    Development of this product has been an incredible undertaking- far larger than I think any of us realized when we started- and the truly exciting thing is looking ahead and seeing what it will be capable of once we have you all up and running. We have some really fascinating features planned for the future and we are looking forward to telling you about them!

    Okay- that is all I have for you today... Well... all i can tell you about, at any rate. There is more. There is ALWAYS more.

    We hope you all are having an enjoyable weekend!
    Robert S. Randazzo
    PMDG Simulations

    First, thank you
    Josef Kolb

    PMDG B737-600 to -900/747-400/747-8/777-200LR/777-300ER


      Thanks for the update. I'm excited about the 200ER but the fact that nothing was said about and EFB for the 747-400 kind of sucks.
      Jordan Collins


        Thank you so much!! Cant wait for GFO been looking forward to it since it was announced and ugh just hardly cant wait anymore!!!
        Alex Kulak
        PMDG Studier and flyer


          Thanks for the update captain,and hopefully majority problems for the NGX-u have been/are being fixed...
          And we will have a truly amazing plane by the end of January.


            Thanks for the update.seriously waiting for the -600, -700, and BBj series.
            Onela Pivra [ATPL (A/H) ME CFII]
            [email protected] GHz, Nvidia RTX 2080S, 16GB DDR4 3200, 4K samsung UJ59


              What an awesome update! Exciting times ahead. Been really enjoying the NGXu and can't wait to see more about GFO.
              Sante Sottile - CYVR


                Thankyou for the update information Robert and team and all the hard work.
                Danny Z.Cebis


                  Good to read, thanks. I just hope the 700 won't be out a day or two before flying off for my vacation. I despearately want to get in on my favourite variant

                  Also I second the question about the EFB in the 747-400 - is it coming? at a point? Maybe once? Probably not?
                  --Peter Fabian


                    Please PMDG, Cargo and BBJ!!

                    thanks for updating us. Can’t wait for the -600/-700 release!
                    Regards from Cologne,


                    • skydriv3r
                      skydriv3r commented
                      Editing a comment
                      +1 on Cargo version

                    Great read, thanks for the update.
                    (Hopefully) Bring on the -200ER!
                    Gino Zagarrio


                      Thanks for the update, I bet we get the 200er when MSFS 2020 comes. We may get it for P3D but also why spend the 80+ hours in the 200er air frame if we can’t even use the data. Has to be a reason it’s included.
                      Mark Roberts


                        ​Great to know that my beloved T7 will have an update soon.
                        As a customer you can add my vote for a 737 cargo version.
                        Pedro Trindade


                          I guess this year will be even more interesting for P3D user.

                          Thanks for bring it up Robert and thank you for your work team !

                          Achmad Ferdi Iskandar (SUB-ID)
                          System: P3D v4.5, ASUS Maximus V Formula, Intel i7-3770K O/C to 4.7GHz, Noctua NH-U12P SE2, Nvidia GTX 1070
                          16Gb Corsair Vengeance, Corsair 850W PSU, Win 7 Pro 64-bit, SAITEK Yoke and Throttle, X52 Joystick
                          Pro Flight™ TPM, Switch Panel, Flight Sim Yoke CH, WDC 1TB, Arma Pixxel+ 27" Curve


                            Amazing update !

                            Thank you so much Robert and all the PMDG team for the hard work you put into these simulation marvels. Really appreciate the very informative and detailed news!
                            Ifikratis Kamenidis


                              Im very happy about that -200ER bit! I really hope PMDG will find the time to allow the 777 soundset to change based on altitude like it does with the 747 and NGXu.

                              -Mike Iacovetta
                              -Mike Iacovetta



                                The updated sound engine is something we will evaluate a bit later. There are a bunch of technologies we developed in the 747 and 737NGXu that we want to drag back ward to the 777- but it is a question of when we do it- and what impact the MSFS development cycle will have.

                                If only we had 48hrs a day to work with- it would be so much easier to do all of this!
                                Robert S. Randazzo
                                PMDG Simulations


                                  PMDG always gives us great things to look forward to. Adds enjoyment to life. Thanks Robert and team.
                                  Victor Green


                                    Hello all!
                                    "We are currently evaluating customer interest in a cargo variant expansion package for NGXu, as well as a BBJ/BBJ2 package."
                                    I for one would be extremely interested in both of these variants! Thank you so much for the detailed update and hard work you all do to keep the products coming and up to date!
                                    Jon Richardson


                                      It's always a pleasure to get home and see an update from Robert about what is coming down the pipeline. Great stuff to look forward to, and I especially can't wait to see what we have in store with GFO.
                                      Tim Lincoln
                                      My YouTube Channel


                                        Great news Robert, lots to look forward to.
                                        Zsolt Szivak


                                          Thanks for the info. I would certainly clear a spot on the line for a BBJ2.
                                          Erik Olson


                                            Quite a huge update ! Thanks a lot Robert and the team. Can't wait for the 737-700ssw and the 772ER, later with EFB !

                                            Thimote Brunot
                                            PMDG 737 & 777


                                              Thank you Robert.
                                              Sylvester Archibald


                                                Great update, Robert. Thanks!

                                                Quick question - like the parent 800/900 package, if I buy the 600/700 upon release, will there be any credit towards the FS2020 incarnation? We do like our bread-crumbs towards the future!

                                                Al Jordan | KCAE
                                                Simming Since: Sublogic - Flight Assignment: A.T.P.


                                                  Robert I don't post much, but please please please make the BBJ variants for the NGXu! I remember this being talked about for the NGX itself but it never happened (I just ended up using liveries on the 700/800) as all I used it for was as a BBJ.. I am guessing by cargo model you are talking about the US Navy C-40A? This is excellent news about the 600/700 though. As I haven't even installed the NGXu base package cause I have been waiting on the smaller planes. Look forward to it, and hope it is by the end of the month. Also the BBJ expansion would be a day one purchase for me, but I am sure that is probably going to be a very niche product, so I don't think it would be worth the time to put development effort in to sales numbers wise. I definitely would want to see it though. Thanks for the update!
                                                  Steve Jordan
                                                  Aviation Structural Mechanic SH-60B/HH-60H/MH-60R/MH-60S USN
                                                  FSX/P3Dv4 Hours: 3100 and counting


                                                    Now that's what I call an update! Thanks for all the info Robert. Looking forward to the 600/700 and what GFO will offer. Good timing on the 747 updates (for me at least) as I start to get deeper into learning that amazing aircraft. It's got me flying to places I never would have before, and the sound of all those engines spooling up for takeoff is something else
                                                    Dan Morand
                                                    i7-7700k OC 4.8, 16GB RAM, EVGA GTX 1080 Ti SC2



                                                      are there any news regarding the installer update (activation of the legacy products like the MD11)?

                                                      Unfortunately, I can still not use a product that I have regularly paid for.

                                                      Christoph Furgol


                                                        this is all very exciting news. Thanks. The 777 PBR is the most exciting piece for me. I'm holding out hope for rainmaker/turbulence (like your 747). But I don't want to be too greedy. I think you guys did PBR on the 737 better than most. So this is awesome news.
                                                        Dave Gray


                                                          Did you fix...... Only Joking!
                                                          Jude Bradley
                                                          System specs: Windows 10 Pro 64-bit, i9-9900KF Gigabyte Z390, RTX-2070, 32GB RAM Prepar3D V5 X-Plane 11.50 Beta tester for MS2020


                                                          • rsrandazzo
                                                            rsrandazzo commented
                                                            Editing a comment
                                                            I have my eye on you, Jude...

                                                          • Tbarker1989
                                                            Tbarker1989 commented
                                                            Editing a comment
                                                            Classic! I like it