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Update from PMDG to My Question About Credit for a Previous Purchase of the PMDG 737

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    Update from PMDG to My Question About Credit for a Previous Purchase of the PMDG 737

    I provide the following in the event some of you fall into the same situation as I did with regards to previous purchases of the PMDG 737...just so you know.
    I had previously purchased the PMDG 737 (Jan 2012 - 737-600/700 Expansion for FSX and October 2018 - 737 Base Package for LM P3D) and I asked PMDG if I was eligible for the $99 credit...I was not. This was there reply:
    "...,the credit was only available for a short period of time for customers who purchased the NGXu for P3D and if it was bought in that particular time frame, the credit is automatic. Neither of your purchases fall into this window so I am afraid I cannot offer you a credit for which you did not qualify."
    Well, it worth a try and I am not upset as it just would have been the cherry of top of the release of the 737-700 for MSFS. For a quality product like the PMDG 737 (and the other aircraft) the price will be worth it,
    Malcolm Arnot
    KLAS

    #2
    Hi there Malcolm,

    According to your description you bought the 737NGX for P3D and not the 737NGXu. These are different products. 737NGX is being the former one and if you never purchased the 737NGXu for P3D before 2019.12.31. the credit is not applied to your account. I hope this helps.
    David Szolovi

    Comment


    • malarnot
      malarnot commented
      Editing a comment
      I know. That's what essentially PMDG explained. Thanks
      Malcolm Arnot

    #3
    Originally posted by Iggy View Post
    Hi there Malcolm,

    According to your description you bought the 737NGX for P3D and not the 737NGXu. These are different products. 737NGX is being the former one and if you never purchased the 737NGXu for P3D before 2019.12.31. the credit is not applied to your account. I hope this helps.
    From reading his post, it sounds like he is already aware of this. This has been discussed on the forums here several times over the past few weeks. It's unfortunate that Malcolm didn't ask us here, because we would have been able to provide the answer for him.
    Tim Lincoln
    My YouTube Channel

    Comment


    • malarnot
      malarnot commented
      Editing a comment
      I did look for a post about this, but I must have missed it. Thanks.
      Malcolm Arnot

    #4
    Thanks Tim. Just found his other posts while browsing the forum.
    David Szolovi

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