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Has this newbie wasted his money?

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    Has this newbie wasted his money?

    Before I bought P3DV5 I was concerned that you needed to be moderately computer literate to succeed but was assured that the Academic license was user friendly. I haven't had the program for two weeks yet I have had nearly ten CTD, failed to start or just hung unresponsive. I am computer illiterate as far as code, programming and the like but I can trawl the web and forums for help. My installation when it crashes continues to run in the background according to task manager at about 4-5% of the CPU. If I end the task and attempt a restart the splash scene appears for 10 - 15secs then appears to start loading libraries for barely 2 seconds before shutting down on screen but is still running in the background at 4-5%. I did a bit of delving in TM (without really knowing what to look for) and produced a dump file. Not having a clue how to interpret it I found an apparent error of g2d.dll, this meant nothing but by googling that I found a program called "crashappview". Running that has produced several files (attached as .docx as I don't know what else to do with them).
    I completely uninstalled P3DV5, 737NGXu and two CS add-ons a few days ago and reinstalled them, minus the CS aircraft, then opened and closed P3D successfully a few times before it crashed again and won't restart. Can anyone advise on a cause of action or is this sim beyond my capabilities? Sorry to be a newbie pain but I haven't even got an aircraft off the ground yet.....
    Attached Files
    Ian Chalmers
    PC: i9-10850K CPU @ 3.60GHz, 16GB DDR4, 10GB RTX3080, 1TB SSD & 2TB HDD, WIN10 HOME, FSX, P3DV5

    #2
    For starters, have you installed any add-ons recently, and if so, what add-ons. If it didn't crash before and it started after you installed something, might want to look there first.
    Captain Kevin

    Kevin Yang

    Comment


      #3
      Are you running P3Dv5 as "administrator." If not, you should.
      Dick Parker (Joined 2002 not 2019)
      Northeast Ohio USA
      Win 10, RTX 2080 Ti
      P3D V5.1 HF1, ORBX

      Comment


        #4
        You have excellent hardware but you need to establish a proper stable baseline.
        0) Ideally do a clean format and install of Windows 10 (not really necessary but it’s always good to start fresh) if not then:
        1) Make sure you have the latest version of Win 10 - 2004
        2) Make sure you uninstalled your Nvidia drivers with DDU and reinstall the latest ones.
        3) Reinstall P3D - try it with mostly default settings and see how you’re doing performance wise and stability- if it’s still crashing you’ll need to figure out the cause before loading any addons. Make sure you have the latest directx redist and c++ libraries.

        also disable overcloaking and xmp and try using msi afterburner to see if crashes are due to your gpu hitting max temp. If you’re hitting max temp then increase your fan curves.

        The most important part is establishing a stable system.

        Eric Blais

        Comment


          #5
          Have you also asked for help on the L.M forum?
          Danny Z.Cebis

          Comment


            #6
            I've recently had this issue happened to me, I found out it was Anti Virus that was causing my issue. Not sure if that's may be your issue, but Once I uninstalled my AV, and reinstalled it my P3DV5 went back to working normally.
            JWalker

            Comment


              #7
              Also make a exception for P3D in your AV also like Dick mentioned above right click mouse on P3D and run as admin.
              Danny Z.Cebis

              Comment


                #8
                Thanks for the advice guys, I'm probably trying to run before I can crawl. I loaded up with add-ons trying to continue where I left off with my previous inadequate low spec system that was failing to run FSX with my third party choices. I am running PMDG737 NGXu, Simbrief with its down loader, Navigraph with Simlink and FMS manager, ASP3D, Ultimate Traffic 2, Aerosoft Professional Airport Heathrow and Barcelona, and EditVoicePak 6.3.1.
                I'll uninstall everything as advised, do a clean boot and disk clean up. My system is not overclocked but what is xmp? What is a recommended run time for each additional add-on once I have proved the default programme to be stable. Do you have a ideal sequence these programs should be added if it's predecessor proves stable?
                Thank you
                Ian
                ​​
                Ian Chalmers
                PC: i9-10850K CPU @ 3.60GHz, 16GB DDR4, 10GB RTX3080, 1TB SSD & 2TB HDD, WIN10 HOME, FSX, P3DV5

                Comment


                  #9
                  Originally posted by Chigley View Post
                  Thanks for the advice guys, I'm probably trying to run before I can crawl. I loaded up with add-ons trying to continue where I left off with my previous inadequate low spec system that was failing to run FSX with my third party choices. I am running PMDG737 NGXu, Simbrief with its down loader, Navigraph with Simlink and FMS manager, ASP3D, Ultimate Traffic 2, Aerosoft Professional Airport Heathrow and Barcelona, and EditVoicePak 6.3.1.
                  I'll uninstall everything as advised, do a clean boot and disk clean up. My system is not overclocked but what is xmp? What is a recommended run time for each additional add-on once I have proved the default programme to be stable. Do you have a ideal sequence these programs should be added if it's predecessor proves stable?
                  Thank you
                  Ian
                  ​​
                  Once you have a P3D installation that works without any addons then add your ASP3D and sceneries. I'd never install Ultimate Traffic on my machine, so you need advice from others on it's use... but, I do know there are lots of forum posts about crashes caused by AI traffic textures not compatible with P3Dv5 so be careful. Once you have an operating environment (weather, scenery, ... I don't have a clue what a EditVoicePak is sorry... and Navigraph data) then add your airplanes. Make sure everything is stable each step.

                  Your problem is almost certainly an addon.
                  Dan Downs KCRP
                  i7-10700K 32GB 3600MHz 2080Ti

                  Comment


                    #10
                    Originally posted by DDowns View Post
                    I don't have a clue what a EditVoicePak is sorry....
                    This is used to add voice call-outs to callsigns that might not already be there by default. This is only useful if you're using default ATC.
                    Captain Kevin

                    Kevin Yang

                    Comment


                      #11
                      The first docx file says Active Sky.

                      make sure you use the last P3Dv5 version and the last Active Sky build. Exclude both folders from your anti virus and run both as admin. This should work. PMDG are currently not known to crash the sim.

                      edit: oh boy... I‘ll never come to grips with the mobile version of this forum lol. Haven‘t noticed all the replies above. 🙄
                      Last edited by Ephedrin; 13Jan2021, 20:15.
                      i7-6700k, GTX 1080TI, 32GB DDR4 RAM @2666MHz, 4k
                      Marc Ehnle

                      Comment


                      • DDowns
                        DDowns commented
                        Editing a comment
                        Still, a good point. Software is often updated to fix problems that cause crashes. Stay up to date.

                      #12
                      Turn off any overclocking as well
                      William Holland

                      Comment


                        #13
                        It may be too late now, but I recommend installing P3D in its own directory just like we used to do with FSX. And as mentioned above make sure your addons are compatible with P3D v5.
                        Will Thomas
                        KMDT - Flight Sim 1998 to Present
                        P3D, X-Plane, FSX
                        Aircraft Painter

                        USAF Veteran [Aircraft Electrician / Egress Tech]

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